Support 3

[Support 3]

You can use our free Personal Outlook Migration Pack solution to migrate data from Microsoft Outlook 2000 (or above) to GroupWise 6.02 (or above). You can migrate Outlook contacts, appointments, notes, tasks, emails and journals.

You can use Formativ Express 2.0 (FREE!), Runtime, Studio or creator to run this solution.

Once you install a Formativ engine (Express, Runtime, etc) and the Personal Outlook Migration solution, you should be able to see a new icon on your GroupWise toolbar to migrate data.

Hope this helps.

Regards,
Advansys Support

[Support 3]

As said earlier, GroupWise always attaches the embedded images.

Make sure your ‘Hide System Attachments’ option is turned off and attachment window is visible (View – QuickView – Attachment Window). You can turn off the ‘Hide System Attachments’ option by right clicking the QuickViewer context menu. You can also see the attach images in the attachments collection. GroupWise treat all embedded images as system attachments so the image name always “IMAGE.gif”, “IMAGE2.gif”, etc.

Hope this helps.

Regards,
Advansys Support

[Support 3]

As far as we know, you can not disable signature option through registry/PO in GroupWise 7.

Regards,
Advansys Support

[Support 3]

Thanks for letting us know.

quote:

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A follow-up question: my users are also bothered by the “Formativ Portals” icon that appears above their Inbox in the Folders List. I have deleted it, but it also reappears. Can it be permanently removed?

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You can remove the portal folder using the Formativ Control Panel applet. Click ‘Start’ – ‘Control panel’ – select ‘Advansys Formativ’ – select ‘User Interface’ tab – uncheck ‘Create a portal folder in GroupWise called:’ checkbox.

Hope this helps.

Regards,
Advansys Support

[Support 3]

You can remove these applets from the GroupWise toolbar by updating each applet integrations. By default, all these applets are integrate with GroupWise toolbar. You need Formativ Studio or Creator to edit the applet integrations.

Once you installed the Formativ Studio or Creator, start Formativ IDE from GroupWise toolbar, select the applet, click the Integrations tab and uncheck the ‘GroupWise Main Window’ toolbar checkbox option. See the ‘Developers Guide’ for more information.

Hope this helps.

Regards,
Advansys Support

[Support 3]

We haven’t had any report about this issue. ‘Enterprise Proxy’ solution uses the GroupWise Object API, not sure why this will effect the Outlook settings. Could you please make sure the correct MAPI configuration defined for the user.

Can you reproduce this behaviour on another user? Which version of GroupWise client the user is running?

The text below copied from the Personal Outlook Migration help. See the help for more information.

quote:

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There are well known MAPI configuration issues when running both the GroupWise client and Outlook on the same workstation. Prior to migration, prevent Outlook using the Novell MAPI default settings by configuring the Outlook client to prompt on startup for the MAPI profile to be used.

You can configure this behavior in the Outlook client under Options | Mail Services | Prompt for a profile to be used. On Windows 2000 or above, you can also set this option by using the Windows Control Panel | Mail | Show Profiles, “When starting Microsoft Outlook, use this profile:” Prompt for a profile to be used. When Outlook starts and prompts you for the profile, select the appropriate one to connect to your Outlook data.

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Hope this helps.

Regards,
Advansys Support

[Support 3]

We are not sure why you are unable to change the stationery location. Please make sure you have selected the correct path and have full access rights.

Note that, if you have any sub stationery (categories) folders then you need to select the parent folder. Consider the diagram below where you have two sub-folders ‘Example’ and ‘General’. You need to select the “C:testStationery” as your stationery location.

   - C:testStationery
         |
         |-- C:testStationeryExample
         |-- C:testStationeryGeneral

You can also update the applet and specify an override path. Open the stationery applet using notepad, find the following section and provide the path. Please note, the override path option will take precedent.

quote:

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‘——————————————————————————-
‘ This is the override path. If you specify a path for this value, the applet
‘ will use the path to save data in. Leave this constant empty to have formativ
‘ automatically determine and build the data directory for you.
‘——————————————————————————-
const OVERRIDE_PATH = “”

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Hope this helps.

Regards,
Advansys Support

[Support 3]

Formativ identifies existing menu items by the menu caption text. By default, Formativ only recognizes the captions used by the US English GroupWise client. Users of other language clients can add support for those clients by editing the # entries in the appropriate msgclass?_?.txt files (i.e msgclass6_5.txt, msgclass7_0.txt, etc). You can find these files in the folder where you installed Formativ, usually in ‘C:Program FilesAdvansysFormativ’. See the ‘Developers Guide’ for more information.

Hope this helps.

Regards,
Advansys Support

[Support 3]

Great news, thanks for the feedback.

Regards,
Advansys Support

[Support 3]

You can create an applet to display a portal and set the applet integrations to GroupWise “On Startup”. You can also add this applet into a “Applet Library” to share by individuals. See below a sample code of creating portal:

 dim oPortal
 set oPortal = groupwise.PortalManager.Portals.add
 oPortal.ID = "MyPortal"
 oPortal.Caption = "Advansys"
 oPortal.URL = "http://www.advansyscorp.com"
 oPortal.show
 set oPortal = nothing

Hope this helps.

Regards,
Advansys Support

[Support 3]

Formativ do not support multi tasking and designed to execute one applet at a time.

We have followed your steps and can issue a send request on another email with the sample code provided. This behaviour only occurs if the VBS message box (i.e msgbox “the applet is waiting”) is used. It seems this instance, VBS message box works as non-modal dialogue box where user can do other things while it is there. If you use a modal dialogue (i.e Form, Delphi message dialog box) then user can not do anything else until it is complete. However, we could not reproduce the issue about the GroupWise client shuts down.

In this case, we will recommend to use the messagedlg or Form. Please see the Delphi VCL help for more information about the MessageDlg function. Borland Delphi VCL help file can be downloaded from:
ftp://ftpc.borland.com/pub/delphi/techpubs/delphi6/d62pro.zip

See below a sample code of the Delphi message dialog box function:

call messagedlg("the applet is waiting", mtError, 4, 0)

Hope this helps.

Regards,
Advansys Support

[Support 3]

The ics file created by the webex do not have carriage return and line feed pair so the existing version unable to process the file. We have updated this solution and will make available to download from the cool solution site soon.

In the mean time, I have sent you the updated version (1.0.13) by direct email. I look forward to hearing from you soon.

Regards,
Advansys Support

[Support 3]

Could you please email your Formativ Configuration Information to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘Copy to clipboard button’, then paste the contents of the clipboard into your reply.

Regards,
Advansys Support

[Support 3]

We haven’t had any report about this issue. The solution comments section shows it was tested with GroupWise 6.5.4 (build 08/02/2005). We have tested today with GroupWise 6.5.6 (1/02/2006) and works fine.

Are you able to test the solution in GroupWise 6.5 client?

Regards,
Advansys Support

[Support 3]

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Originally posted by sfritz:
I am successful in sending a single file only, I am not certain as to why I cannot send multiple files however, I first need to be able to see the file attachment I am sending in the routing mail message example.

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I am not sure why you can not attach multiple files. The code below successfully adds two files as attachments…

  
Set oMsg = GroupWise.Account.workfolder.Messages.Add 
call oMsg.Attachments.Add("c:tempfile1.txt", egwFile,"")
call oMsg.Attachments.Add("c:tempfile2.txt", egwFile,"")

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The function I defined in the Routing Mail Message Example is shown below:

Function DisplayAttach

dim oMsg

set oMsg = Client.ClientState.CommandMessage
for each attachment in oMsg.Attachments
msgbox oMsg.Attachments.FileName
next

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The above code display the selected message’s attachments file name. Make sure you have the correct message selected in GroupWise client.

quote:

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I would like to view the attachments within a routed mail message and send the files onto the next recipient, or for a newbie this is far to complex?

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I think the ‘Routing Mail Message’ applet is bit complex for the newbie. I will recommend you to see the GroupWise object API, GroupWise Token API, Formativ language Guide, Formativ Developers Guide then look at the simple formativ example applets.

Hope this helps.

Regards,
Advansys Support

[Author]

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