Support 3

[Support 3]

No problem, glad it was of assistance.

Regards,
Advansys Support

[Support 3]

You will need to add the message to destination folder messages collection, see the Object API Messages object for more information.

Code below link the selected message to “Archive” folder.

  
  dim oMsg
  dim oDestinationFolder

  set oDestinationFolder = GroupWise.Account.Cabinet.AllFolders.ItemByName("Archive")

  Set oMsg = Client.ClientState.CommandMessage

  oDestinationFolder.messages.add(oMsg)

  set oDestinationFolder = nothing
  set oMsg = nothing

Hope this helps.

Regards,
Advansys Support

[Support 3]

Thanks for your post.

Unfortunately, we haven’t had any report about this issue.

As the behaviour occurs on some machine but not others, indicate its environmental or specific to the GroupWise client. Please make sure to use the latest point release of the GroupWise client.

Please let us know which version of the Personalized Emailer solution you are running (start emailer solution – click About – version number).

Could you please email your Formativ Configuration to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard into your email or save as text file and attach to your email.

Regards,
Advansys Support

[Support 3]

Novell informed us that skipping entries issue fixed in GroupWise client 8.0.2.

quote:

---

574589 FIXED Skipped entries when calling Book.AddressBookEntries.Item() in a loop

---

Regards,
Advansys Support

[Support 3]

Great, thanks for letting us know.

Currently, our engineering resources occupied to Archive To Go 2.0 which we are planning to release in coming weeks. Once this product release, we will investigate this behaviour in Windows 7 and get back to you.

Regards,
Advansys Support

[Support 3]

quote:

---

The .ics file that I’m sending with Method:Cancel Status: Cancelled

---

Could you please provide more information.

Do you want to modify/delete GroupWise appointment once the iCal file created?

Our free Cool Solution applet, ‘Appointment to iCal’ creates an iCal file representing the selected GroupWise appointment and ‘iCal to Appointment’ converts iCal file to a new draft appointment in GroupWise.

Unfortunately, we do not have any other solution available about the iCal file.

Regards,
Advansys Support

[Support 3]

Great, thanks for letting us know and glad it was of assistance.

Regards,
Advansys Support

[Support 3]

Unfortunately, we do not have any off-the-shelf solution available.

Do you want to update System Address Book entry’s field?

You can write solution in Formativ and use Admin API to access System Address Book. However, we are not sure whether you can update ‘Post Office Name’, ‘Domain’ etc field. Some of the field type in GroupWise defined as ‘egwReserved’, so you won’t be able to access/update.

Regards,
Advansys Support

[Support 3]

Sorry for the delay.

Following code able to access ‘Office Phone Number’ in remote mode. This code used AddressBookEntries.Find() method to access the entry. Its a known behaviour that System Address Book supports a different set of filtering operations.

This code will match all entries with display name so if you have multiple entries with same display name then you could iterate entries where email address matches.

  
Sub Main(Client, GWEvent)

  msgbox GetGWABField(GroupWise.Account.Owner, "Office Phone Number")

End Sub


Function GetGWABField(oAddress, strField)

  Dim oField
  dim oEntry
  dim oEntries
  dim objAddressBook

  GetGWABField = ""
  Set objAddressBook = Groupwise.Account.Addressbooks.Item("Novell GroupWise Address Book")

  iFilter = "(Name MATCHES """ & oAddress.displayname & """)"

  Set oEntries = objAddressBook.AddressBookEntries.Find(iFilter)

  if (not oEntries is nothing) then
    if (oEntries.count > 0) then
      set oEntry = oEntries.item(1)
      if (not oEntry is nothing) then
        on error resume next
        Set oField = oEntry.fields(strField, fgwString)
        If err = 0 Then
           GetGWABField = oField.Value
        else
          err.Clear
        end if
      end if
    end if
  end if

  Set oField = Nothing
  Set oEntry = Nothing
  Set oEntries = Nothing
  Set objAddressBook = Nothing

End Function

Hope this helps.

Regards,
Advansys Support

[Support 3]

Unfortunately, we haven’t had any report about this issue.

• Are you referring to our “Multiple Signature” (http://advansyscorp.com/formativ_sol_multiple_signatures.htm) solution?
• Can you re-produce this behaviour in another machine?
• Which version of the GroupWise client you are running (see Help – About GroupWise)? We always recommend to upgrade the GroupWise client to the latest point release.
• Can you provide the steps prior to getting the error message (i.e. when you run the solution, selecting a signature, etc)?

Finally, please email your Formativ Configuration Information to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard into your email.

Regards,
Advansys Support

[Support 3]

This is known behaviour, the .NET runtime need to be configured to execute from a remote location (eg. network folder). Please see the featured topic “Running Archive To Go from a network drive” for more information:

http://www.advansyscorp.com/forums/topic/7131057801/

Regards,
Advansys Support

[Support 3]

Thanks for your post.

Unfortunately, we haven’t had any report about this issue. Please see the feature topic below to specify additional native GroupWise Archives:

http://www.advansyscorp.com/forums/topic/9941092511/

Please make sure you have the read rights to the network folder. Alternatively, you could copy GroupWise archives from network into local drive then try the Archive To Go.

Hope this helps.

Regards,
Advansys Support

[Support 3]

Thanks for your post.

This is known to occur in rare cases when saving a message that contains very large attachment. Message Saver does not impose a limit on attachment size, so attachment processing will be limited only by the available system memory. You can increase system memory by doing one or more of the following:

• Add physical memory (RAM).
• Restart the workstation prior to archiving.
• Close any applications that are not required while archiving.
• Increase the size of virtual memory.

Alternatively, you can save file attachments external to the FML file. You can change the default settings, just for the selected message (or messages), in configure session mode. Start the solution while holding the SHIFT key down. Please see the documenation for more information.

Hope this helps.

Regards,
Advansys Support

[Support 3]

Thanks for the explanation.

May be you can use the account email address which is unique. The code below uses the email address, it will remove any invalid characters (i.e. ?, :, etc) from the email address.

  
Sub Main(Client, GWEvent)

  dim oAccount

  Set oAccount = client.clientstate.currentaccount
  msgbox ReplaceInvalidFileName(oAccount.owner.emailaddress)
  set oAccount = nothing

End Sub



' Replace invalid characters from file name
function ReplaceInvalidFileName(aFileName)

  Set oRegExp = New RegExp
  oRegExp.Global = True
  oRegExp.IgnoreCase = True
  oRegExp.Pattern = "[t""*/:;<>?\|]"

  ReplaceInvalidFileName = oRegExp.Replace(aFileName, "_")

  set oRegExp = nothing

end function

Hope this helps.

Regards,
Advansys Support

[Support 3]

We can reproduce the behaviour in here, looks like a bug in GroupWise Object API. We will contact Novell to get more information. In the meantime, you can also post a message in GroupWise Object API forum (http://forums.novell.com/novell-developer-forums/).

Could you provide background information which will assist us understand the exact nature of what you are trying to achieve so that we may suggest any work-around.

Regards,
Advansys Support

[Author]

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