Support 1a

[Support 1a]

The progress bar on the Standard tab is just a wrapper around the standard Windows control, which doesn’t expose a color property.

I would suggest you use a TRzProgressBar component (from the Enhanced tab) and set the BarColor property to something different based on the value of the PartsComplete property.

I hope this helps.

Advansys Support

[This message was edited by Support 1 on November 15, 2005 at 02:51 PM.]

[Support 1a]

Thanks MA.

Advansys Support

[Support 1a]

Here it is:

http://www.advansyscorp.com/download/vbsas.zip

Unzip the utility then run the application to restore the association.

Please note Formativ 2.0.1 (a field test download is currently available) does not disable the association by default on installation.

Advansys Support

[Support 1a]

Great news. Thanks for the update.

Advansys Support

[Support 1a]

You may also want to check that the Novell eDirectory ActiveX controls are installed and registered on these machine.

Advansys Support

[Support 1a]

Thank you for your question. Are you able to run any applets on the machines where the Stationery solution fails? The first thing to ascertain is does the problem lie only with the Stationey solution, or is it more general in that no applets will run on these machines?

It might be worthwhile to send us the configuration information from one of the machines where the stationery solution fails. Start GroupWise, then from the main menu select Help | About Formativ. When the about box appears select the configuration tab. Press the copy to clipboard button, then paste the contents of the clipboard into a email message to support@advansyscorp.com.

Regards,

Advansys Support

[Support 1a]

No. Basic portal functionality remains the same in terms of the number of portal folders you can define.

You can, however, specify the location of the portal tabs (top, bottom, left and right) and the color of the portal header bar. The portal toolbar appearance has also been improved.

Regards,

Advansys Support

[Support 1a]

Thank you for the additional information. ‘{99C5B7D2-8CF7-40C1-A8E0-0EE54FF92AB9}’ is the GUID for the GroupWise Application3 interface, only available in GroupWise 6.5.3. Do you have the GroupWise 6.5.3 client installed? The GroupWise 32-bit Windows Client, Version 6.5.3 or later is required in order to use Archive To Go.

I look forward to hearing from you.

Regards,

Advansys Support

[Support 1a]

Thank you for the update. If disabling the command blocker fixes the problem, I suspect you may have another applet installed that is blocking the send event. If you send the config info mentioned above to support@advansyscorp.com we can confirm this for you.

The command blocker is an integral part of Formativ in that is used by certain solution to block commands in GroupWise. Disabling it will affect any applets that use the feature, which may result in unpredicable results.

The best way forward is probably to send your configuration information and we’ll take a look.

Regards,

Advansys Support

[Support 1a]

This type of message normally means a required component is missing or has not been registered. Experience indicates the missing component is most likely to be a GroupWise client component, such as the Object API or Admin API COM objects. This can occur if your GroupWise client has been installed using a ZEN snapshot for example.

A message like this will normally include a very long number (the CLSID). Do you see such a number? If you could let me know the number I would be able to tell you the missing component.

Assuming a missing/unregistered GroupWise component, the easiest way to move forward would be to re-install the GroupWise client from a Novell CD or original software distribution directory. This should ensure all required components are installed and registered.

I hope this helps.

Advansys Support

[Support 1a]

We have been unable to reproduce this issue with Formativ Runtime 2.0.0.17 and GroupWise 6.5.4. We installed Runtime and GroupWise in a clean Virtual Machine (with no applets), and set the threshold on the mailbox such so that it exceeded the size of the mailbox. The warning message would appear only once.

We tried various combinations of thresholds and limits in relation to the size of the mailbox, and also experimented with the attachment size settings. Again, we were unable to cause any warning message to appear twice.

To pursue this further, could you please send us the Formativ configuration information from a machine where the two warning messages appear. From the main GroupWise menu, select Help | About Formativ. When the about box appears, select the configuration tab, then press the copy to clipboard button. Finally, draft a new message to support@advansyscorp.com and paste the content of the clipboard into the body of the message.

Could you also provide details of the mailbox size limitation settings in use, and the details of the messages that are appearing twice. I.e. is it the attachment warning dialog, message size warning dialog. Finally, any other information you feel may be appropriate would be much appreciated.

Regards,

Advansys Support

[Support 1a]

We are still investigating. We’ll let you know when we have more information.

Regards,

Advansys Support

[Support 1a]

Hold down the CTRL and SHIFT keys, then start the solution while the keys are still held down. release the keys, then run the solution to the point where you see the problem. Exit the solution, at which point a draft email message should be created and a log file attached (which you can open and take a look at). Send this draft email to support@advansyscorp.com and we’ll be happy to take a look.

Advansys Support

[Support 1a]

Thank you – we have also been able to reproduce this bug. A fix will be made available shortly.

Regards,

Advansys Support

[Support 1a]

We’ve not seen this before, but it sounds like a GroupWise bug. We’ll try to reproduce it here and get back to you as soon as possible.

Thanks for bringing this to our attention.

Regards,

Advansys Support

[Author]

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