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  • in reply to: Outlook Migration Undo #8608
    Support 1
    Participant

      The online Help for Personal Outlook Migration describes how to undo the effects of an earlier migration. Click the Help button on the dialog to open the online Help.

      When you run the solution after completing a migration, an extra button appears on the dialog: Rollback. Additional text appears in the paragraph just below the dialog title. Click Rollback for a dialog with instructions and options to undo the migration.

      Advansys Support

      in reply to: Not able to set up integrations. #5813
      Support 1
      Participant

        In order to modify the integrations for an applet, you need Formativ Admin or Formativ Developer.

        Your requirement has been passed on to our Engineers for review. We will post an update here when we have news on this issue.

        Advansys Support

        in reply to: ItemAttachmentGetClass return value #6871
        Support 1
        Participant

          It looks like a variable containing the string ‘Token failed execution’ was passed to a subroutine that expects an integer. But I don’t see a place in your quoted code line where such a variable is being used. I think the error is associated with a different line of code. The most likely reason is that an ‘on error’ statement is suppressing normal error-handling. This implies there is an unhandled error, that occurs earlier in the code execution.

          Does this problem appear for all users of your applet or only these two? Perhaps there is something common to the two users’ environments that leads to this issue. It may be due to the version of Formativ or GroupWise, or something else. I suggest you review their Formativ configurations, which can be obtained from the GroupWise client Help menu: select About Formativ, then go to the Configuration tab.

          Advansys Support

          in reply to: GW 6.5.1. Client Graphics Error #5792
          Support 1
          Participant

            Novell have not notified us of a fix for this issue (though as noted in an earlier post, it is logged in their defect database). We cannot predict when their Development team plans to resolve this.

            We are still awaiting a notification from Novell.

            Advansys Support

            in reply to: Filter in GroupWise Address Book for logged-in user #6868
            Support 1
            Participant

              I am not sure why you get the error ‘Invalid procedure call…’ That line of code works fine for us (GroupWise 6.5.1). What version of the GroupWise client are you using?

              Novell’s online documentation here notes the method AddressBookEntries.Find does not support the BEGINSWITH operator.

              The properties of Address object GroupWise.Account.Owner are fixed (see the API documentation). The Object API knows nothing about admin-defined fields, so you cannot retrieve your FullName property in this way.

              Below is a complete sample applet. Note that collections such as AddressBookEntries, Fields are 1-based (not zero-based, like VBScript arrays).

              --------------------------------------------------------------------------------
              ' Displays a dialog, listing every field in the first
              ' address book entry matching the logged-in user.
              sub Main(Client, GWEvent)
              
                dim iUserId
                dim iText
                dim oEntry
                dim oEntries
                dim oField
                dim oFields
                dim oAddressBook
              
                set oAddressBook = GroupWise.Account.AddressBooks.Item("Novell GroupWise Address Book")
              
                iUserId = Groupwise.EnvUserID()
              
                set oEntries = oAddressBook.AddressBookEntries.Find("(<E-Mail Address> CONTAINS """ & iUserId & """)")
                if oEntries is nothing then
                  msgbox "oEntries is nothing. Quitting"
                  exit sub
                end if
              
                set oEntry = oEntries.Item(1)
                set oFields = oEntry.Fields
              
                iText = ""
                for each oField in oFields
                  iText = iText & "Name: " & oField.Name & ", Value: " & oField.Value & vbCrLf
                next
              
                msgbox iText
              
                set oField = nothing
                set oFields = nothing
                set oEntry = nothing
                set oEntries = nothing
                set oAddressBook = nothing
              
              end sub
              --------------------------------------------------------------------------------

              Advansys Support

              in reply to: Filter in GroupWise Address Book for logged-in user #6870
              Support 1
              Participant

                The filter string should be quoted, and your email address field syntax is incorrect. Correct usage is as follows:

                  set oEntry = oAddressBook.AddressBookEntries.Find("(<E-Mail Address> CONTAINS """ & UserId & """)")

                The method Find returns a collection of address book entries. The code should read each address book entry from that collection. Correct usage is as follows:

                  set oEntry = oEntries.Item(1)
                  set oFieldObj = oEntry.Fields

                If we only want the full name of the logged-in user, then there is no need to use the address book, which is very inefficient. We can do so as follows:

                  msgbox "Name: " & groupwise.account.owner.displayname & vbcrlf & _
                         "Email: " & groupwise.account.owner.emailaddress

                I hope this helps.

                Advansys Support

                in reply to: Create Find Results Folder #6855
                Support 1
                Participant

                  We will be in touch when we know more about the API behaviour.

                  Advansys Support

                  in reply to: Create Find Results Folder #6853
                  Support 1
                  Participant

                    Thank you for clarifying the requirement.

                    I have tested the sample applet myself, and get the same results that you do. Specifying the folder GroupWise.Account.Mailbox does not affect the Query location!

                    We will look into whether this is a bug in the GroupWise Object API, and post an update here as soon as we know more.

                    In the meantime, you can change the Find properties of your search folder manually. Right-click on the folder in the GroupWise client, select Properties. On the Find tab, uncheck all the unwanted folders, and leave Mailbox checked.

                    I hope this helps.

                    Advansys Support

                    in reply to: Portal TabCaption property #6864
                    Support 1
                    Participant

                      Thank you for clarifying the scenario. I can’t think of a reason why UI issues might arise from defining an invisible portal.

                      It may be that a future version of Formativ will include a means for in-memory persistence. The limitation described in my earlier post pertains to Formativ 1.6x.

                      Advansys Support

                      in reply to: Enhanced reply #6859
                      Support 1
                      Participant

                        The following sample applet reads the CC field from a received message, and inserts the value into the main body-text of a new message. The applet requires GroupWise Integrations for the events Mail-Reply and Mail-Forward.

                        --------------------------------------------------------------------------------
                        
                           dim iCC
                         
                           call GroupWise.FocusSet(fcsMessage, "")
                           GroupWise.PosTextTop
                           iCC = GroupWise.ItemGetText(Client.ClientState.CommandMessage.MessageID, itfCC)
                           call GroupWise.TypeText(iCC)
                        
                        --------------------------------------------------------------------------------
                        

                        Advansys Support

                        in reply to: Create Find Results Folder #6857
                        Support 1
                        Participant

                          You can find documentation on the Query object here. Novell’s Object API reference also includes Filter Expressions.

                          The example applet in my earlier post limits the search to the Mailbox folder (see the Query.Locations property).

                          The folder object does not have a ‘sort by’ property. However you can create a Display Settings profile for this folder. On the main GroupWise menu: View | Display Settings > Edit/Create. Sort by date is among the many options available here. I think the administrator also can create a profile which can be shared by multiple users.

                          The following example applet applies the predefined profile ‘Test’ to the search folder ‘Unopened Items’.

                          const FOLDER_NAME_QUERY = "Unopened Items"
                          const SETTINGS_NAME = "Test"
                          
                          '-------------------------------------------------------------------------------
                          ' main-Line processing
                          '-------------------------------------------------------------------------------
                          Sub Main(Client, GWEvent)
                          
                            dim oFolder
                            dim iSyntax
                            dim iFolderPath
                          
                            set oFolder = GroupWise.Account.RootFolder.Folders.ItemByName(FOLDER_NAME_QUERY)
                          
                            ' Get the folder path
                            call GetFolderPath(oFolder, iFolderPath)
                          
                            ' Remove the last '' delimiter from the path
                            iFolderPath = RemoveTrailingDelimiter(iFolderPath)
                          
                            if iFolderPath = "" then
                              exit sub
                            end if
                          
                            ' Select the 'Unopened Items' folder
                            call GroupWise.FolderSelect(iFolderPath)
                          
                            ' Change the folder settings
                            iSyntax = "DisplaySettingsSetEx(""" & iFolderPath & """;""" & SETTINGS_NAME & """)"
                          
                            if GroupWise.ThrowToken(iSyntax, "") then
                              msgbox("Display settings updated.")
                            end if
                          
                            set oFolder = nothing
                          
                          End Sub
                          
                          function GetFolderPath(aFolder, aPath)
                          
                            dim iFolder
                          
                            if aFolder is nothing then
                              exit function
                            end if
                          
                            aPath = aFolder.name & "" & aPath
                            if aFolder.ObjType <> fgwRoot then
                              set iFolder = aFolder.ParentFolder
                              call GetFolderPath(iFolder, aPath)
                              set iFolder = nothing
                            end if
                          
                          end function
                          
                          function RemoveTrailingDelimiter(aPath)
                          
                            aPath = trim(replace(aPath, "\", ""))
                          
                            dim iChar
                          
                            iChar = right(aPath, 1)
                            if iChar = "" then
                              aPath = mid(aPath, 1, len(aPath) -1)
                            end if
                          
                            RemoveTrailingDelimiter = aPath
                          
                          end function

                          I hope this helps.

                          Advansys Support

                          in reply to: groupwise version #6865
                          Support 1
                          Participant

                            Here is an example that removes the Document item from the File | New menu, and accounts for the new menu context in GroupWise 6.5.1:

                              dim iText
                            
                              iText = "Disable (File | New | Document) menu items on the GroupWise client menus?"
                              if (msgbox(iText, vbYesNo, "Enable/disable menu item") = vbYes) then
                                ' GroupWise 6.5.1 or later uses the short menu path.
                                if (GroupWise.EnvVersionName >= "6.5.1")  then
                                  call GroupWise.RemoveMenuItem("GW.CLIENTFileNewDocument")
                                else
                                  call GroupWise.RemoveMenuItem("GW.CLIENT.WINDOW.BROWSERFileNewDocument")
                                end if
                              else
                                call GroupWise.ResetMenuItems
                                call GroupWise.EnableCommand(858) 'AddNewDocument()
                              end if
                             
                              call msgbox("Restart GroupWise to see the changes.")

                            The method EnvVersionDate is also available.

                            Advansys Support

                            in reply to: Portal TabCaption property #6863
                            Support 1
                            Participant

                              Since Caption and TabCaption are display controls on the Portal, I would not recommend using them as a persistence store. They are Variant-typed objects, so their theoretical size is up to 2Gb. But there may be a lower limit because of their roles in the user interface.

                              What data do you want to persist? How do you want to retrieve it? It may be better to use an INI file or the Windows Registry; the Formativ language supports both alternatives.

                              Advansys Support

                              in reply to: CategoriesSetDlg #6845
                              Support 1
                              Participant

                                Thank you for supplying a detailed wish-list. We will include this in an enhancements request to Novell in the near future.

                                For your information: An alternative way to access the Personalize tab, using the keyboard, is to press Ctrl-Tab. This shortcut cycles through the tabs.

                                Advansys Support

                                in reply to: error #8276
                                Support 1
                                Participant

                                  This error indicates the MS Outlook client is either not installed, or is not installed properly.

                                  If the Outlook client is already installed, go to your Windows Control Panel, and open Add or Remove Programs. Select Microsoft Office and click the Change button, then choose Outlook as the item to Remove.

                                  Now install the Microsoft Outlook client from your MS Office installer CD (or other source). Personal Outlook Migration should run as expected.

                                  I hope this helps.

                                  Advansys Support

                                Viewing 15 replies - 646 through 660 (of 712 total)