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  • in reply to: Stationery v2.0 errors #8814
    simonh
    Participant

      I had a very similar problem – some of our machines would work fine with stationary and some wouldn’t.

      I eventually traced it to the HTML using the AB: smartfields – with all these remove the problem disappeared. The GW and NDS smartfield did not cause a problem.

      Simon

      in reply to: Extra text when using stationary #8770
      simonh
      Participant

        for the purposes of this lets assume I have been working in word on a document and have been copying and pasting text from another source (word, excel etc) now it dosne’t matter how I copy the text (CTRL +C, right click and copy, or file edit copy) I have tried it all ways with the corresponding paste command. This text stays in the clipboard.

        when the stationary app is run whatever text was last copied is appended to the end of the template. This is the same if the default stationary is automatically used (no selection dialouge) or if you choose from the list of available templates.

        if watching the clipbaord viewers (clipbrd.exe)you can see the stationary come into and out of the clipboard as the app runs, but the original content stays in.

        Simon

        in reply to: Extra text when using stationary #8773
        simonh
        Participant

          also thought it might be worth mentioning that we are running win XP as our OS.

          Simon

          in reply to: Extra text when using stationary #8767
          simonh
          Participant

            groupwise client as stated is 6.5.0
            stationary version is 2.0.19
            smartfields is version 1.0.0

            installed on another machine here and that does the same thing – I need to roll this out this week so I need some help please!!

            Simon

            in reply to: Extra text when using stationary #8771
            simonh
            Participant

              groupwise client is 6.5.0.

              I click the stationary button, choose the one I want and press OK.

              I then get a new mail window with my stationary and tacked onto the end whatever I last did ‘ctrl C’ on.

              I will send the config over.

              Simon

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