quote:
Originally posted by Support 2:
Thanks for the feedback, which we will investigate. If you install Formativ Runtime, does the ‘x’ problem in the Control Panel go away? The migration solution can also be executed using Formativ Runtime. [“x” is replaced by Runtime when I install Runtime, but I had tried Runtime a couple of months ago so trial period has expired and it does not load into Groupwise. Now Migration isn’t even an option.]
If you press and hold the SHIFT key when you initiate the migration solution, it should provide a more detailed log of the startup sequence. The log is saved in the default Formativ Data folder, which can be determined by looking at the configuration information, in the GroupWise Help | About Formativ dialog.
Are you running GroupWise in online, caching or remote mode? [Online]
Are you trying to migrate from a PST file or live from an Exchange account? [PST]
What MAPI mail services and profiles do you have configured? [verizon.net]
We will continue to research why these issues can occur.
Regards,
Advansys Support
