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  • in reply to: Crash with GroupWise 6 Remote Client #5702
    dwlindsey
    Participant

      Well . . . I just tried reinstalling, finally.

      I completely removed GroupWise from the laptop, reinstalled and downloaded a new remote database. This time I downloaded a much smaller slice of my GroupWise message store.

      No good. GroupWise Remote still dies when I go to options.

      Dwight

      in reply to: Crash with GroupWise 6 Remote Client #5710
      dwlindsey
      Participant

        You are correct, I never see the send retrieve dialog, it crashes instead.

        I tried your suggestion, no improvement.

        I’ll try deleting the remote account and recreating it, but I can’t do it now.

        I do have a VERY large remote database, which could be a difference between your setup and mine.

        Dwight

        in reply to: Crash with GroupWise 6 Remote Client #5707
        dwlindsey
        Participant

          I’ve since updated to 1.5.8, but I still have the same issues. Any time I try to change the options via: Accounts/Send Retrieve/Options I quite reliably get a crash.

          Here’s the requested config information:

          Advansys Formativ Runtime – Version 1.5
          Build 1.5.8.0
          Registered: YES (Audit Code – “02091550FSR298”)
          TLS Remaining: 1040
          Caching Protocol: None (Local access only)

          Operating System:

          Windows XP

          Internet Explorer

          6.00.2800.1106 (xpsp1.020828-1920)

          Cache File System:

          NTFS

          Current User Configuration:

          Location of Files

          Data: C:Program FilesAdvansysFormativData
          Local applets: C:Program FilesAdvansysFormativLocal
          Encoded output: C:Program FilesAdvansysFormativEncoded
          Flexalock output: C:Program FilesAdvansysFormativFlexalock
          Applet Config: C:PROGRA~1AdvansysFormativapplet_cfg
          Applet Help: C:PROGRA~1AdvansysFormativapplet_hlp
          Applet Images: C:PROGRA~1AdvansysFormativapplet_img
          Library Backup: C:Program FilesAdvansysFormativData

          Client Options

          Portal Folder Enabled: TRUE
          Portal Folder Deleted Last Session: FALSE
          Portal Folder Name: Formativ Portals
          Display Library Exceptions on startup: TRUE
          Library Exceptions Countdown: FALSE
          Redirect Associations: TRUE
          Menu Caption: A&pplets
          Mode: 127
          Formativ is enabled
          Applet creation is allowed
          Client integrations are enabled
          Formativ menu is enabled
          Favorites menu is enabled
          Applet recording is allowed
          Enable intelligent applet caching
          Do not update applet cache on client startup
          eDirectory Administered: TRUE
          Current Line: No value found
          Debug Mode: FALSE
          Exception Dialog: TRUE
          Include Groups in Discovery: TRUE
          List Width: No value found
          Max Traversal: 10
          Window Height: 625
          Window Left: 266
          Window State: 0
          Window Top: 153
          Window Width: 874
          Word Limit: 1
          Word Limit Count: 2

          Protocols

          Order: 2
          Override: 0

          LDAP Settings

          Server:
          Port: 389
          Port SSL: 636
          Default Port: 389
          Default Port SSL: 636
          Use SSL: FALSE
          Server Requires Logon: TRUE
          Attempt Authentication: FALSE
          Username:
          Certificate:

          Library Integration Exceptions:

          Formativ File Version Information:

          Advansys Formativ (VBSSAFE.EXE) 1.5 1.5.1.0 17/09/2002 09:06:40 pm
          Advansys Formativ Tray Interface (FORMATIV.EXE) 1.5 1.5.1.0 17/09/2002 09:06:24 pm
          Advansys Formativ Registration Utility (FRMRMG10.EXE) 1.5 1.5.1.0 17/09/2002 09:05:44 pm
          Advansys Formativ Quick Config (QUICKCONFIG.EXE) 1.5 1.5.1.0 17/09/2002 10:44:40 pm
          Advansys Formativ Runtime (FORMATIV.DLL) 1.5 1.5.8.0 02/12/2002 12:15:34 pm
          Advansys Formativ Control Panel Applet (FORMATIV.CPL) 1.5 1.5.1.0 17/09/2002 09:04:46 pm
          Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.7.1 08/11/2002 03:50:02 pm
          Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.5 1.5.1.0 13/09/2002 03:00:04 pm
          Advansys Formativ Interface Loader (UILOAD.DLL) 1.5 1.5.1.0 13/09/2002 12:27:02 pm
          Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:26 am
          Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:08 am
          Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 11:52:56 am
          Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 11:52:38 am

          LDAP File Version Information:

          Novell LDAP C Library (LDAPSDK.DLL) 2.1.0 2.1.0 15/08/2001 05:01:46 pm
          Novell LDAP Extension APIs (LDAPX.DLL) 2.1.0 2.1.0 15/08/2001 05:04:10 pm
          Novell LDAP SSL Library (LDAPSSL.DLL) 2.1.0 2.1.0 15/08/2001 05:03:34 pm

          GroupWise File Version Information:

          Novell GroupWise 32-bit Windows Client (GRPWISE.EXE) 6.0.2 6.0.2 17/06/2002 09:55:56 pm
          Novell GroupWise C3PO Manager (GWDT31.DLL) 6.0.2 6.0.2 17/06/2002 09:10:46 pm
          Novell GroupWise 6 Address Book (ADDRBOOK.EXE) 6.0.2.0 6.0.2.0 24/06/2002 02:49:04 pm
          Novell GroupWise 6 Address Book (GWABU1.DLL) 6.0.2.0 6.0.2.0 24/06/2002 02:47:30 pm
          Novell GroupWise Object Library (GWCMA1.DLL) 6.0.2 6.0.2 17/06/2002 09:08:16 pm
          GroupWise Win32 Client Import Module (GWIMPEXE.EXE) 5.5 1.0 17/06/2002 09:04:48 pm
          GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 1, 0, 0, 1 1, 0, 0, 1 17/06/2002 09:05:26 pm
          GroupWise Attachments ActiveX Control Module (GWATT1.OCX) 1, 0, 0, 1 1, 0, 0, 1 01/08/2002 02:35:44 pm
          GroupWise Notify (NOTIFY.EXE) 6.0.2 6.0.2 17/06/2002 09:10:50 pm
          Novell GroupWise Admin API (GWCMB1.DLL) 6.0.2 6.0.2 17/06/2002 09:26:30 pm

          GroupWise Interface Language:

          Language: US

          GroupWise Address Books:

          AB Modal From Toolbar: No
          Default Address Book: AB.0081D836918BCE1187EB00805FB4B2BE.Dwight Lindsey
          Delimiter Characters: ,;
          Display Name Format: F L
          Name Search Mode: No

          Third Party Handlers

          DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
          Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.7.1 08/11/2002 03:50:02 pm

          GroupWise C3PO Entries:

          GW.CLIENT
          Advansys.formativ
          Events
          OnReady
          OnShutDown
          Objects
          CommandFactory
          EventMonitor
          GW.CLIENT.WINDOW.ATTACHVIEWER
          Advansys.formativ
          Objects
          CommandFactory
          GW.CLIENT.WINDOW.CALENDAR
          Advansys.formativ
          Objects
          CommandFactory
          GW.CLIENT.WINDOW.FINDRESULTS
          Advansys.formativ
          Objects
          CommandFactory
          GW.MESSAGE
          Advansys.formativ
          Events
          OnDelivery
          Objects
          EventMonitor
          GW.MESSAGE.APPOINTMENT
          Advansys.formativ
          Objects
          CommandFactory
          GW.MESSAGE.DISCUSSION
          Advansys.formativ
          Objects
          CommandFactory
          GW.MESSAGE.MAIL
          Advansys.formativ
          Objects
          CommandFactory
          GW.MESSAGE.NOTE
          Advansys.formativ
          Objects
          CommandFactory
          GW.MESSAGE.TASK
          Advansys.formativ
          Objects
          CommandFactory

          Trialware Applets:

          Business Solutions Pack 1.5 – Registered. Audit code: 02091550FSB298

          Available Applets:

          C:Program FilesAdvansysFormativLocalAdd or edit message note_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalAddress Book Publisher_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocaladd_signature_encoded.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalCalendar Dates Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalCalendar Dates Importer_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalCreate Word mail merge source_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalDay Blocker_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalFind Contacts in Address Books_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalInternet Reply Formatter_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalMessage To Template_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalMultiple Signatures_15_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalNoJunkMail_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalOut of the Office Rule_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalPersonalized Mass Email_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalPortal Manager_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalProxy_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalPublish Folder List to MS Word_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalQuick Recipients_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalSearch and Replace_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalStationery Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalStationery_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalTemplate System_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalToday View_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalVirus Alert_bsp_Flexalock.vbf; Library: ; Int Enabled: No; Favorite: No; Run Menu: Yes
          C:Program FilesAdvansysFormativLocalWeb Site Portals_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes

        Viewing 3 replies - 1 through 3 (of 3 total)