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  • in reply to: Access Violation in module a2goview.exe #9624
    bholmes
    Participant

      I appreciate your assistance on this. I just checked with our technician working on this problem. He reloaded the pc yesterday and it is working now.

      Just to answer your questions, we are running Windows XP SP3. The technician reloaded this machine before I had a chance to test the other things out.

      Once again, thanks for your assistance.

      in reply to: Access Violation in module a2goview.exe #9623
      bholmes
      Participant

        We are using version 1.5.0.3. Yes, we are using the same version on both the network and the local machine.

        I will have someone get that _metadata folder for me since it is an outstationed location.

        Just to give a little more backgroup, we have done a few thousand of these archives from GroupWise throughout our organization. This is the first we have seen this problem. As I mentioned, the archive viewer will run from the network location logged on to another machine. It just will not run from this one particular machine whether I run from the network or copy it locally to the pc.

        I will get the _metadata folder to you as soon as I can.

        in reply to: convert Archive to Go files to PST? #9521
        bholmes
        Participant

          I would also like the Advansys Archive PST Converter to try for our organization. We are in the middle of a migration from GroupWise to Outlook and this may help us.

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