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  • #5161
    DES
    Participant

      Hello

      We’re going to migrate 400 users out of GroupWise 2012 and want to completely archive all mailboxes with Archive To Go 2.0.0.7.
      In the last days I’ve done some tests on a Win7-Client (Windows 7 Enterprise, 64bit, 8GB RAM) and some of the mailboxes were running into problems.
      To prevent the following errors, when the final archivation will be made, I need your help:

      1. Program aborts:
      In the Enterprise-Mode via “Select from System view” I select several mailboxes and let the programm run. In some cases I can see after a lot of hours, that the program was aborted (pop-up-message “Archive To Go no longer works”). The last line of the log file shows nothing special. It does not matter whether the destination is a local drive or a network share. A GWcheck was done before.

      2. In the logfiles I can see following critical errors: (–> Archive isn’t complete)
      a. Ungültiges hohes Ersatzzeichen (0xDE8B). Ein hohes Ersatzzeichen muss einen Wert im Bereich (0xD800 – 0xDBFF) aufweisen.
      b. Unable to reflect over method “GetMessage”: System.Runtime.InteropServices.COMException: Aktualisierungszugriff für aktuellen Benutzer verweigert.

      3. In the logfiles I can see following warnings:
      a. Count mismatch: found 1 MIME object(s) but 2 GW attachment(s) Cannot save attachment: Prot_05_09.doc Unable to invoke “Save” by reflection: Ein Aufrufziel hat einen Ausnahmefehler verursacht. Speichern der Anlage in einer Datei nicht möglic
      b. Cannot save attachment: TEXT.htm Unable to invoke “Save” by reflection: Ein Aufrufziel hat einen Ausnahmefehler verursacht. Speichern der Anlage in einer Datei nicht möglich
      c. Cannot load file “Präsentation DOTTIKON ES_Verkauf_R&E_deutsch.pdf”: 79’349’263 Byte(s) Eine Ausnahme vom Typ “System.OutOfMemoryException” wurde ausgelöst.
      d. Invalid attachment “Mime.822”: 1 Byte(s)

      4.In the logfiles I can see following non-critical warnings:
      a. A problem was encountered during MIME processing: Encoding not available for charset “CP1252”, “iso-8859-1, windows-1252”, “windows-936”, “utf8”, “238”, “X-USER-DEFINED”
      b. Plain text contains illegal character(s); it may have been truncated

      What are possible sources of error? How can I minimize such errors and warnings?
      Thank you very much for helping,
      DES

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