Solution to check dates in mailbox …

[dhschryer]

We’re changing our retention policy on “live” mail in GroupWise rom auto-archive after 30 days to auto-delete after 90. We want to be able to warn our users that they have mail ready to expire (be deleted) … say, “You have mail older than 85 days. Please action it before it is deleted”.

Can a Formativ applet solution be created to check the mailbox at client login to notify each client of this ? Or, is there something on the backen server side that can be developed ?

We have Formativ here, but I’m not too familiar with it.

David

Topic

[Support 3]

Thanks for your post.

Yes, its possible to create a Formativ Applet to check messages date and prompt user when messages are older then 85 days. The applet can have user reconfigurable constant for the expire date (i.e. 85 days), so you can readjust expire date when policy change.

Formativ lets you to integrate applet to large number of GroupWise events (i.e. On Message Arrival, On message open, On Message Close, etc). In this case, you can integrate the applet to GroupWise – ‘On Startup’ event, so the applet execute when GroupWise starts. Optionally, applet can be extended so it only warn user once a day.

If you have in-house Visual Basic Scripting (VBS) programming experience then you can write the Formativ applet. Otherwise you need to contact our custom development team (support@advansyscorp.com) or our partners (http://advansyscorp.com/resellers_formativ.htm).

Regards,
Advansys Support

[dhschryer]

Cool, thanks ! I’ve already passed this on to our developers.

one more question … What about from the server side usign … SOAP ? Or is Formativ only API related ?

[dhschryer]

Oops … one more note on that …

We have Clients who never log into GroupWise, so they’ll never get a warning. They use their BlackBerry all the time (We have a BES installed).

[Support 2]

The Formativ API wraps all the GroupWise Windows Client APIs and does not use the GrouPWise SOAP API. The Formativ API does support the GroupWise Trusted Application API.

This means you could write a workstation based applet which uses the trusted application login feature to cycle through your GroupWise user mailboxes and run a check for mail which meets the criteria you set.

If the date range condition is met, the applet could send a high-priority email to the user advising the details/action and/or it could log the information and perform a post-process to email/SMS/IM an alert to the associated end user. This approach should address your BlackBerry user requirements.

The applet could be set to run upon GroupWise startup each day or triggered by an incoming email. You can also use the external Formativ API to initiate the applet from an external application.

I hope this helps with the ideas.

Kind Regards,

Advansys Support

[Author]

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