Formativ Installations not available to other users.

[dbt]

I have installed the Personalized Email pack on three computers running Windows 2000. In each case I specified the applications to be available to all users. However, the menu and toolbar items only show up for the initially installed user.

What’s the problem?

Topic

[Support 1a]

This sounds peculiar. When logged in as one of the secondary users, can you see the ‘About Formativ’ menu item on the GroupWise Help menu?

Could you please send me the Formativ configuration information from a machine when logged in as a secondary user. Assuming you can see the ‘About Formativ’ menu item, select it. When the about box appears, select the configuration tab. Press the ‘copy to clipboard’ button, then paste the content of the clipboard into a message back to support@advansyscorp.com.

Thank you.

Regards,

Advansys Support

[Author]

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