Errors when using viewer.exe

[denleyd]

I have just started using A2G v1.5.0.3 to archive about 700 mailboxes as we have gone from GroupWise to Exchange and I have been encountering some problems when using the viewer. exe application on created archives.

The latest error I have experienced is the ‘Archive to go has encountered a problem and needs to close’ error when click on the Find (magnifying glass), also there has been some problems with the other people using the search tool and getting a runtime debug error when using a2gofinder.exe with a OK to terminate the application (altho I think this is down to the .NET framework).

I just wondered if anyone else has encountered the same kind of problems.

Topic

[Support 1]

Thanks for reporting this problem.

Were there any other error messages associated with either of the following?

• ‘Archive to go has encountered a problem and needs to close’
• ‘a runtime debug error’

It’s possible that this behavior is caused by running certain Archive To Go modules from a network location. You may find this featured topic helpful.

I look forward to your reply.

Regards,
Advansys Support

[Author]

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