Process performance counter is disabled so the requested operation cannot be performed

[jneureut]

I am accesing an archive to go mailbox off of a network drive. After performing a search I click on a message that was found and the error Process performance counter is disabled so the requested operation cannot be performed comes up.

Topic

[Support 1]

Sorry the delay.

I am not sure what has caused this error, but our engineers are looking into it.

You mentioned that you are accessing an archive that is on a network drive. Have you already followed the directions for Running Archive To Go from a Network drive?

Are you running the Finder from a non-admin account?

Are you running Finder locally on a Windows Server 2003 machine? If so, this problem should be fixed by adding your account to the Performance Counter user group.

Regards,
Advansys Support

[This message was edited by Support 1 on October 15, 2007 at 06:32 PM.]

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