/ Forums / Advansys Formativ / Creating Solutions with Formativ / Is there anyway to track if an email has been delivered?

  • Creator
    Topic
  • #3846
    dstrickler
    Participant

      I’m trying to track if a GroupWise message, send via the Internet to a non-GroupWise mailbox has been delivered.

      Is there a field in the API that I can check for this?

      Thanks,

      Dave

    • Author
      Replies
    • #6387
      Support 1a
      Participant

        Dave,

        There are a couple of Object API methods of the Message object available via the Formativ applet language (including NotifyWhenOpened). However, my understanding is that these are of little use once a message leaves the confines of a GroupWise system.

        You may wish to confirm this with Novell.

        Advansys Support

        #6385
        dstrickler
        Participant

          Actualy the GWIA does support the RFC on this feature, but so few mail systems us it that’s its very unreliable.

          I was looking for accessing the status “delivered” which can be seen in the Propoerties of a mail message. I can’t seem to find where that exists in the Object API.

          I wrote an app that needed this a while back, and just turned on all recipts for sent mail, and used those receipts as notices that the mail has been read/deleted, but as you said, that only works within GroupWise.

          #6382
          Support 1a
          Participant

            As you mentioned, I don’t think the delivered status is accessible via the Object API. I did write something years ago that actually parsed the properties text of an item to determine this kind of information – very unpleasant.

            We will have a look to see if it is possible to add support for this in the future (perhaps SP1).

            Advansys Support

            #6383
            dstrickler
            Participant

              Yes, sounds difficult, but at this point, I’ll take a stab at it. Do you remember how to get the text out of the properties?

              Thanks,

              Dave

              #6384
              Support 1a
              Participant

                Let me have a look and get back to you.

                Advansys Support

                #6386
                Support 1a
                Participant

                  Unfortunately, the technique I was thinking of only works with GroupWise 4.1a…

                  At this point I’d have to say that we can’t access this information. I have logged this as something to look at for version 2.0. I do suspect we will have to make a request to Novell to have this information made available.

                  Advansys Support.

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