• Creator
    Topic
  • #4929
    KenD
    Participant

      Our environment is thin client-based, where users can only run defined applications. We’d like to give certain users access to archived mailboxes held on a network drive, but this would currently mean defining each viewer.exe within each archive. Is there a way to make the A2G viewer start so that it simply pops up a file request that the user can direct to a certain location? With this, the user could choose which archive to open.

    • Author
      Replies
    • #9372
      Support 2
      Moderator

        This is not yet possible. As background, the initial product focus was to provide a stand-alone archive. It is a feature which is currently being considered for inclusion in version 2.0. However, we will discuss with engineering whether this functionality could be included in the next interim release and let you know.

        Regards,

        Advansys Support

        #9365
        KenD
        Participant

          Is there any update on this? I can’t emphasise how much we need this feature. We’ve moved our users onto Thin Clients (i.e. no DVDs), and the only way to give users access to old archives is to create individual published Citrix applications.

          If we could give them access to a single viewer app that points to a shared directory with all the archived mailboxes … Cool

          #9373
          Support 2
          Moderator

            We are finalizing 1.5 and engineering will see if something can be squeezed in for this release.

            Kind Regards,

            Advansys Support

            #9375
            KenD
            Participant

              I’ve just received an e-mail detailing features on 1.5b2, but there no sign of being able to pick an archive from the viewer. Is there any update on when this functionality will be added? It’s #1 on our wish list …

              #9369
              Support 2
              Moderator

                Some of the updates included in beta 2 took much longer to complete than anticipated. At this stage we are still hoping to include the archive selection feature in the final release but we cannot make any guarantees.

                Kind Regards,

                Advansys Support

                #9370
                Support 2
                Moderator

                  Some good news. We’ve just uploaded an Archive To Go 1.5 beta update which includes the archive selection feature in Archive To Go Viewer. As the A2Go Viewer is a stand-alone program (a2goview.exe), you can now run it from any convenient location and select any valid Archive To Go archive.

                  We will also be adding a Recent Archive list for quick reselection of recently opened archives (under the File Menu) and the option for an administrator (or user with sufficient rights, say on a local drive) to create an INI file containing a preloaded list of accessible A2Go archives.

                  I hope this will meet your needs.

                  Kind Regards,

                  Advansys Support

                  #9371
                  Support 2
                  Moderator

                    KenD,

                    Please note that we are not able to send email from our support account to your email address. It keeps rejecting messages sent from support with the response that your mail system is not configured to relay messages from Advansys support to your address.

                    This appears to be a similar problem with notifications from the Support Forum.

                    Kind Regards,

                    Advansys Support

                    #9368
                    KenD
                    Participant

                      That’s FANTASTIC news – I’ll download it now and report back. Big Grin

                      Apologies about the bounced e-mails – a change of company structure a year ago also changed my address. It’s all updated now.

                      #9367
                      KenD
                      Participant

                        Could you confirm the download location of the beta? I’ve used the link for beta 2 previously mailed to me, but the a2goview.exe from that (dated February 2007) doesn’t give the option to select an archive.

                        #9364
                        Support 2
                        Moderator

                          Thanks for the update about the email address change. It is the beta 2 location as previously provided and another email has been sent to your current email address.

                          The February date tends to indicate you are looking at the 1.2 released version.

                          Kind Regards,

                          Advansys Support

                          #9374
                          KenD
                          Participant

                            Working! For some reason the .msi didn’t want to overwrite the 1.2 installation, but a clean install works fine.

                            Now – please don’t think I’m being too demanding Smile, but is there any way to start the viewer in a certain directory? i.e. start browsing at a certain UNC path or drive letter, or even just specify the archive location from the command line or shortcut? For example, a2goview.exe \serverdataarchives to let the user browse all the archives in that directory, or a2goview.exe \serverdataarchivesExUserArchive to launch straight into “ExUserArchive”?

                            #9366
                            Support 2
                            Moderator

                              Thanks for the feedback and the request, which is not demanding at all, just another good idea. We are already working on the features below. Please note that for the record, until these features are finalized, we cannot commit to them being available in 1.5.

                              • Recently opened archive list. Under the File menu, the last four most recently opened archives will be listed for easy access.
                              • Predefined Archive list. A special text file (such as an INI file) can be created and placed in the Viewer executable’s folder. This file will contain a list of archive names and their access paths. When the Viewer starts, it will check for this file and if it exists, it will present a list of the archives available to the user. By default an Open Archive option will be available on this new dialog, which will enable the selection of a non-listed archive. If desired by the administrator, the browse for archive can be hidden by a setting within the text file.

                              We agree that a startup feature makes good sense to include and have discussed it previously. We will review the potential for 1.5 next week during our next engineering meeting.

                              Kind Regards,

                              Advansys Support

                              #9376
                              Support 2
                              Moderator

                                Tonight we posted Beta 3, which you can download from the same location as before and please use the same password.

                                The latest beta includes changes to the Viewer, which can now be installed in any convenient location and it can open any valid archive (now has an Open archive feature). It remembers up to the last five archives you opened. You can also pass command line parameters to either open an existing archive or browse to an initial path in the open archive browse dialog.

                                i.e. a2goviewer.exe [/pa ] [/pb ]

                                /pa is path to an existing archive
                                /pb is initial browse path

                                You can also create a special INI file in the viewer folder which, if present, displays a list view of archives available to the user. More documentation regarding the changes will be posted in the next day or so in this support forum.

                                We hope this will meet your needs.

                                Kind Regards,

                                Advansys Support

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