Message Saver error – filename length

[Jgramling]

I’m trying to save all the email in a mailbox. When I attempted this yesterday, there were ~2200 messages. At 424, the process stopped and a message telling me the name of the file was too long was displayed. It stated that Windows has a limitation of 128 characters in the path and 128 in the filename or something along those lines. before I even started the process though, I set the Message saver option to limit the length of the filename to 50 characters and the path was only 12 chracters long. I verified this after the failure too. Any ideas why this isn’t working?

Topic

[Support 1]

Thanks for reporting this problem.

Are you able to reproduce the problem if you save only that message to the same target folder?

Please send a screen shot of the error to support@advansyscorp.com, along with the full message subject line and the Message Saver configuration file. You can find the file, Message Saver_Flexalock.INI, at the location similar to this:

C:Documents and Settings[Windows User Name]Local SettingsApplication DataAdvansysFormativ1.0Config

We look forward to your reply.

Regards,
Advansys Support

[Support 3]

In addition to “Support 1” response.

Once you isolate the message, please forward the message as attachment to Support (support@advansyscorp.com) so we can investigate.

Regards,
Advansys Support

[Jgramling]

I was able to avoid the error about file length by telling Message saver to include the attachments as part of the message instead of in a separate folder.

Must have been an extra long attachment name.

[Support 3]

Great, thanks for letting us know.

Regards,
Advansys Support

[Author]

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