groupwise start slowly because formativ installed

[OFER]

we used advancys with groupwise 5.5 without problems until last month.
suddenly it takes 5-10 minutes to groupwise to start.
the clients without formativ start quickly.
do you have any suggestion.
did it have any connection to an upgrade of norton antyvirus?

Topic

[Support 2]

This is very strange – I have not seen any reports of this nature before.

I would suggest the following:

– Disable Norton Antivirus to see if the upgrade is the cause of the problem.
– Disable Formativ via the Windows Control Panel to to see if that makes any difference.
– Are you using eDirectory? If so, use the Windows Control Panel applet to change the Formativ protocol from NDAP/LDAP to local applets only.
– Do you still have a default printer installed on the machine? If not, set a printer as the default and try again.

If any of these suggestions do not indicate the cause of the slowdown, we may need to send you a special build that should indicate where this delay is being introduced. I look forward to your response.

Regards,

Advansys Support

[Author]

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