Our organization no longer allows users to use Admin accounts for daily activities. So in my case, I have 2 user accounts. One with Admin, for loading apps, and one without Admin. I am in the process of getting a new computer so I had to reload everything. The Groupwise I loaded Archive2Go in the admin account. The archive was created on my old computer and copied to my new one. The original Groupwise emails are gone.
I was able to go to Archive viewer from both accounts, and actually run the Indexer from both accounts. I also ran it from the non-Admin account, thinking that the problem was the index was created on the Admin account. But I could not search the Archive from either account.
From the Admin account I went in and gave the non-Admin account full permission to the archive directory, the Program FilesAdvansys directory and it’s subs and went in to regedit and gave the non-Admin user rights to everything that looked like it might be connected.
After some more trial and error, I finally found out that if I create the Index with the Admin account and then go to the non-admin account, I was able to view and search.
I am willing to bet that your solution is much more elegant, and more correct, but while I was waiting for your reply, I kept at it.
Thanks for your reply. I will pass it on to our IT folks since we just purchased 10 new replacement PCs. I think they’ll be running into this more.
