Double Quote Problem with ItemSetText

[rdryan]

I’m attempting to insert an applet scripted text message at the beginning or top of the message body prior to sending an email. I’m having a problem with all double quotes inserted in the manually entered portion of the message body. I’m basically attempting code that strings our custom message followed by the string value from GroupWise.ComposingItem into the ItemSetText fieldtext argument. The ItemSetText method appears to convert double quotes in the “fieldText string replacement” into two double quotes – “this” gets replaced with “”this””. I’ve tried to replace ” with Chr(34), but even Chr(34) gets converted to “”?

Any sample solutions or ideas are greatly appreciated.

Topic

[Support 3]

Hi rdryan,

The defect actually lies in the Formativ GroupWise.ItemSetText() command. We will fix this issue in the next maintenance release. In the meantime, you can work around the bug by using ThrowToken method as shown here:

iText = “Double quote(“”””).”
iSyntax = “ItemSetText(“”X00″”;10;””” & iText & “””;1;1)”
msgbox groupwise.throwtoken(iSyntax, iReturnVal)

The ThowToken method calls the native GroupWise token directly, and returns a boolean indicating if the token actually worked. See the Formativ Language Guide for more information.

Hope this helps.

Regards,
Advansys Support

[rdryan]

Your solution worked perfect. I think it’s safe to say that I would not have found this on my own.

Thank you,
rdryan

[Support 3]

Thanks for the feedback.

Regards,
Advansys Support

[rdryan]

I have another question. All message body characters work with the “ThrowToken” method except for open and close parenthesis “()” and curly brackets “{}”. Any of These result in a “false” return and my applet fails to work. Would you have some ideas on how to keep these characters in the message body when converting to a string with GroupWise.ComposingItem and putting the message body back into GW with the “ThrowToken” method? Thank you!

[Support 3]

Hi rdryan,

Could you please provide some sample code as we could not reproduce the behaviour. The sample code below uses the ComposingItem and ItemSetText token to insert the characters you described above.

  GroupWise.ComposingItem.bodytext = "(), {}"

  iText = "(), {}"
  iSyntax = "ItemSetText(""X00"";10;""" & iText & """;1;1)"
  msgbox groupwise.throwtoken(iSyntax, iReturnVal)

Regards,
Advansys Support

[rdryan]

Thank you for your response. Here is the applet I’m using:

‘——————————————————————————-
‘ 3/1/06 rdr Created
‘ Allow email sender to insert a standard customer warning message on top of
‘ the composing message body to warn recipient not to send sensitive personal
‘ information via email
‘——————————————————————————-

Sub Main(Client, GWEvent)
Dim Msg
Dim textLine
Dim textMessage
Dim StrMsg
Dim StrNewMsg

textLine = “________________________________________________________”
textMessage = “For future reference, to protect the confidentiality of your”_
+ ” financial information, please do not include personal ” _
+ “information such as account numbers, card numbers, or ” _
+ “social security numbers in email messages. Regular email ” _
+ “messages are not secure and therefore should not be used ” _
+ “to communicate confidential information. “

Set Msg = GroupWise.ComposingItem

if (not Msg is Nothing) then
strNewMsg = textLine _
+ vbCRLF + vbCRLF + textMessage + vbCRLF _
+ textLine + vbCRLF + vbCRLF + Msg.BodyText
iSyntax = “ItemSetText(“”X00″”;10;””” & strNewMsg & “””;0;1)”
msgBox groupWise.throwToken(iSyntax, iReturnVal)
‘call GroupWise.ItemSetText(“X00”, itfMessage, strNewMsg, false)

Set Msg = nothing
else
MsgBox(“no gw items were available to insert text”)
end if

End Sub

You’re right that the test you describe above works well. In fact, I’m more puzzled now. For some reason though, if you type the (), {} within the message body, Msg.BodyText with throwToken’s iReturnVal comes back false and the applet fails.

Thanks for your ideas,
rdryan

[Support 3]

The sample code above works fine with or without (), {} in the textMessage variable. May be the issue is relate to the GroupWise version. We have test the sample code in GroupWise 6.5.6 (1/02/2006 build) client. Which versions of GroupWise are you using (See Help – About GroupWise)?

How do you execute the applet? We have execute the sample applet from the composing message toolbar. If you do not have a valid composing message then the Token will not execute and the return value will be FALSE.

Hope this helps.

Regards,
Advansys Support

[rdryan]

Thanks again for responding.

It may well be that we’ll need to upgrade GroupWise. We’re on 6.5.1 (7/11/2003 build) which is a bit behind. I’m running this via a Message Tool Menu option. It does work every time unless () or {} are in the message body.

I’m happy to know that it can work.

[Support 3]

Hi rdryan,

We are not sure why the ItemSetText token works differently in your GroupWise client if (),{} are in the message body. This Token works fine in here with or without (),{} in the message body. The sample applet works fine from the message toolbar and Tools menu.

We will recommend to upgrade your GroupWise client. Please do not hesitate to contact us with further comments or requests.

Regards,
Advansys Support

[Author]

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