Unfortunately, Message Viewer relies on the square brackets for extracting information that is encoded between the brackets. The information is required for displaying the correct icons for a given message in the leftmost column of the message list.
Message Saver does not provide a setting to exclude the square brackets. If you remove the brackets, the Viewer will display incorrect icons in the message list and all items will appear as Unread. However everything else should work, so long as the message file’s extension remains “.fml”.
The reason I asked was I would like to create an e-mail register in excel and hyperlink to the relevant fml file. Excel encodes the ‘[‘ and ‘]’ characters when they are included in a link on save.
Thanks for the extra information, and sorry for the delay.
Does the encoding of ‘[‘ and ‘]’ in the filename lead to the file not being found when you click on its link in Excel? I’m not sure what problem stems from the encoding of these characters.
Yes, the problem is directly related to the encoding of space and [ ] characters in the filename.
The excel sheet reads in the names of the .fml files and then sets the the hyper link address to the file path. This works ok until the sheet is saved and the hyperlinks are encoded.
I have come up with a work around for the excel problem, however it is not as robust as I would like.
Is it Message Viewer or Excel that fails to find the file – if an error pops up, what is the exact text? It may be easiest to send a screen shot to support@advansyscorp.com.
Which version of Message Viewer are you using?
Just out of interest, could you describe the purpose of your Excel-based email register?
