You can use the AddressBook component (ActiveX) in Formativ 2.0 which lets you select address entry from the Address Book and access key information related to the selected items.
Once you access address book entry details then you can use Microsoft Word in Formativ. There are lots of scripting example in web about how to use Microsoft Word, you can also search in our forum about it.
The information you provided would probably be helpful to someone with more coding experience (not necessarily me). This seems like a fairly common thing a user would want to do (kind of Act! like), are there any code examples anyone has available? I have not found anything in my current searches.