/ Forums / Advansys Formativ / Free Solutions from GroupWise Cool Solutions or Advansys / Reply with attachment is not working

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  • April 12, 2006 at 8:07 am #4526
    jmatchus
    Participant

      It says to hold down the SHIFT key while replying to the email and I can’t
      seem to make it work. Nothing happens other than a usual reply with no
      attachment. Has anyone had a problem with this? I am using GW 6.0.4

      Thanks!

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    • April 12, 2006 at 5:23 pm #8323
      Support 3
      Participant

        We haven’t had any report about this issue. The solution comments section shows it was tested with GroupWise 6.5.4 (build 08/02/2005). We have tested today with GroupWise 6.5.6 (1/02/2006) and works fine.

        Are you able to test the solution in GroupWise 6.5 client?

        Regards,
        Advansys Support

        April 14, 2006 at 7:48 am #8322
        jmatchus
        Participant

          I just tested it with a 6.5.6 client. It still did not work. Any suggestions? Thanks!

          April 17, 2006 at 4:40 pm #8324
          Support 3
          Participant

            Could you please email your Formativ Configuration Information to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘Copy to clipboard button’, then paste the contents of the clipboard into your reply.

            Regards,
            Advansys Support

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