/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / crash while archive is being done

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  • #5177
    tlac
    Participant

      Hey hey,

      I have a crash of a2goengine.exe while doing the archive process.

      Im using GW 2012 SP2 (12.0.2).

      Tried with both 2.0.0.3 and 3.0.0.1 versions, it always crash. It’s a Windows error crash “Archive 2 Go stopped working blahb lah blah”

      A DLL is displayed on Windows eventlog, msvcr110.dll. I’ve tried on another desktop, it still crashes, but with msvcr90.dll

      The first desktop used is an XP SP3 computer, the second one is a W7 SP1. Both 32 bits, both with A2GO requirements ( http://www.advansyscorp.com/pr…-to-go/#requirements )

      The crash occurs on only 2 accounts (for now) and for both of them, while archiving the user’s own archive.

      Can you please help me to fix this error ?

      Thanks.

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