Error while installing V2.02 beta 1

[Marco]

Hi,

We use Formativ in the Windows 7 and GW8 environment and so we need Formativ Beta version. Since the older beta is no longer valid I downloaded the new one.

But I cannot install Formativ Studio nor Runtime.
I get an error while installing:

“The file “C:windowssystem32shfolder.dll” counld not be opened….”

Installing the old beta vesion is fine on the same system, but not
licened any more.
So: How to use Formativ on Windows 7 with GW8 ?

best regards
Marco

Topic

[Support 3]

Thanks for your post.

We haven’t tested Formativ 2.0.2 in Windows 7 shipping release, however, in theory it should work. It was tested with Windows 7 RC2 shortly prior to the final release.

Please restart the machine and run 2.0.2 installer. If issue continue, please rename following files in “C:windowssystem32” folder then try again. You will need to install as Administrator, right click the installer (i.e. formativruntime.exe) and choose “Run as Administrator” option.

1. Rename shgrsdrv.dll to shgrsdrv.dll.bak
2. Rename unvid32.dll to unvid32.dll.bak

Hope this helps.

Regards,
Advansys Support

[This message was edited by Support 2 on February 07, 2010 at 10:53 PM.]

[Author]

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