Multiple Signature applet – creating a HTML signature in Word XP

[Anonymous]

I am trying to use Word XP SP2 to make a basic HTML file (save as web page) to use as a signature. The sig is pure text in different colours.

I can choose it from the list of signatures in Formative, but nothing is inserted.

I have just installed everything new, so my versions are GroupWise 6.5SP1b, Formative runtime 1.606, Business solutions pack 1.606.

Hope you can help quickly, I want to run training sessions for creating multiple HTML signatures on Friday…

Andrew Newbery
Office of Parliamentary Counsel
(02) 62701433

Andrew

Topic

[Support 1a]

Generally speaking, we have found Microsoft Word creates HTML that will not be loaded by the GroupWise client into message views. Word inserts large quantities of style and other HTML extensions that can cause the GroupWise HTML load APIs to fail.

While a generalization, GroupWise tends to only accept HTML that adheres to the fundamental HTML standard. It also performs some processing of HTML before it is inserted. This process may fail if the supplied HTML contains verbose HTML extensions.

I would suggest you create signatures and stationery using a dedictated HTML editor, or manually remove much of the extraneous code Word inserts (this assumes you are able to identify the extraneous code).

If you would like to email your Word signature to support@advansyscorp.com, I would be happy to take a look and advise what needs to be changed to get it to work.

Advansys Support

[Author]

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