startup error

[ketter]

I am using the Archive to Go Admin Wizard. If I check “hide auditing in Archive to Go”, the second time I run Archive to Go Creator, I get this error: “The following template is not valid. – ‘Auto_Last_Template’: Audit folder not provided.” If I close the error, select Options and delete the template and restart A2G, I won’t get the error. But after completing another archive and restarting the error is back. Is this a bug or am I doing something wrong? I would like to get this pushed out to my users soon, but I can’t do it with this error showing up. If I uncheck hide auditing in the Admin Wizard, the problem goes away.

Thanks,
Ken

Topic

[Support 3]

Thanks for your message.

Our engineers able to reproduce the behaviour. We are reviewing to fix the issue, will provide update in this thread.

Best regards,

Advansys Support

[ketter]

Thanks!

[Support 3]

The template error was a bug in our template system caused when the ‘Hide auditing’ setting is active within the configuration file (config.bin) and our template system baulked at having an empty audit field after the export Wizard was run.

We have fixed this issue in 3.0.0.3 (Build date 25-March-2015) and provided you an updated version of the solution.

You have also confirmed by email that the updated version fixed the issue, we are documenting in here so we can close this thread.

Regards,

Advansys Support

[ketter]

I’m late in getting back to this, but just wanted to say thanks for the quick resolution! Confirms for us that purchasing Archive to Go was a good choice.

[Support 2]

It is our pleasure. Thank you also for the use case background and the additional enhancements, which are being considered for future releases.

Kind Regards,

Advansys Support

[Author]

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