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  • October 24, 2011 at 9:23 am #4835
    rickgarcia76
    Participant

      Hello,

      when converting groupwise messages to pst, is there a Max # of recipients allowed by PST Creator? I understand I can manually add a limitation, but I am curious if there is a limitation of the tool itself. For example, 100 recipients?

      Thanks,
      Rick

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    • October 24, 2011 at 3:29 pm #9144
      Support 3
      Participant

        Thanks for your post.

        We had few reports from our customers that PST Creator was taking too long to process some specific messages. After troubleshooting, we have found that any message addressed to a large number of recipients (i.e. 2000+ recipients) was slowing down the conversion process. Unfortunately, the Outlook API takes unable to handle it properly.

        In order to prevent this behaviour we have implemented a workaround to limit message recipients.

        PST Creator has Advanced option to limit message recipients. Default value is checked and maximum recipients set to 50. You can configure it by pressing ‘Advanced’ button in ‘Settings’ page. See the Users Guide (page 12) for more information. When enabled, the complete recipient list will be added as a message attachment.

        quote:

        but I am curious if there is a limitation of the tool itself. For example, 100 recipients?

        As said earlier, test shows 2000+ recipients slows down conversion process. You can set the value to your needs. Perhaps set a maximum (i.e. 200, etc) value, if conversion process slows down then reduce the number.

        Hope this helps.

        Regards,

        Advansys Support

        October 28, 2011 at 10:33 am #9143
        rickgarcia76
        Participant

          Thank you so mcuh. I have a few more questions…

          Are there any metadata fields that are lost during a groupwise-to-pst conversion? Do you have a list of metadata fields that are lost or maintained?

          Thanks,
          Rick

          October 30, 2011 at 3:54 pm #9145
          Support 3
          Participant

            We preserve a very high level of metadata between GroupWise, our portable format and the PST format. GroupWise fields and metadata which do not have direct equivalents in Outlook are stored as Outlook custom fields.

            Please see the spreadsheet of Outlook fields which are supported by the Advansys PST Creator:

            http://beta.advansyscorp.com/pst-creator-supported-outlook-fields.xls

            Regards,

            Advansys Support

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