• Creator
    Topic
  • #4723
    dgd
    Participant

      What rights does a user require to make this work? I had no problems testing this out on my own computer (I have full rights throughout my tree). However, I cannot get it to work on someone elses computer. Initially I could not create the trusted app on her computer. Then I decided to log in using my own account and was able to create the trusted app. After logging back in as the user who will manage it, we now get an error saying something to the effect that it could not login to the users account and that either the trusted app was not synchronized or the PO properties were incorrectly configured. However, this works if I login on that computer as myself. Is this a rights issue and if so, what does she need rights to?

      Thanks,

      David

    • Author
      Replies
    • #8863
      Support 3
      Participant

        Enterprise Proxy uses Trusted Application to log into each user’s account in order to read and update proxy information. This solution is designed to run from a central location who has the admin rights to manage proxy rights.

        The Trusted Application key stored on the user’s directory. For example, If you logged in as ‘user 1’, created the trusted application key then the key will be valid for ‘user 1’.

        Full admin rights required to create the trusted application. May be you can give admin rights to ‘User 2’ to create the trusted application. Admin rights no longer required once the key is created.

        Another options is to copy the trusted application key related file onto ‘User 2’. For security reason, we can not disclose the file path in this forum. If you need to know the file path, please send a message to support (support@advansyscorp.com).

        Hope this helps.

        Regards,
        Advansys Support

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