Registering License

[chriso]

Hi

I’ve purchased a license for Formative Developer. When I attempt to run the Registration Utility either through the About Formative menu in GroupWise, or through the start menu, nothing happens. The hourglass shows on the pointer briefly as if a program is going to run, and then nothing.

Thanks

Topic

[Support 2]

Thank you for your post and your purchase. At this stage we don’t know why this would happen and we will research the issue.

In the mean time, you should be able to register the software using the Windows installer, formativdeveloper.exe, by using the Windows RUN command and passing the following registration only command line option:

formativdeveloper /ro-&ltRegistration Code&gt

Register Only Mode

The /ro switch is used to register Formativ. It does not install any files, so Formativ must have already been installed on the PC in order to use this parameter. You must provide the registration code exactly as supplied by Advansys, or your reseller, for the registration to be successful.

We will get back to you once we have an idea how to research the registration utility issue.

Regards,

Advansys Support

[chriso]

I was able to register it through the command line as you suggested. Thanks for the help!

[Support 2]

A pleasure and thanks for the feedback. We would still like to identify why your Registration Utility is not working and I will be following this up with the engineering team.

Regards,

Advansys Support

[Author]

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