• Creator
    Topic
  • #5078
    Troy
    Participant

      Why would I get this error even though the job finished?

      An error occurred in allocating memory. I recieved some error but the power went out and I did not get to view it. Everything looks good but im afraid it may not be.

    • Author
      Replies
    • #9745
      Support 1
      Participant

        Thanks for your question.

        The log summary, the section at the end of the log, includes the total number of items found and the number processed. This will give some idea of how many items could not be processed.

        The message ‘An error occurred in allocating memory’ is sometimes associated with a document or attachment that Archive To Go was unable to extract from GroupWise. If you have not already done so, please do a thorough GWCheck (Fix Structure and Contents) before trying again. You could try to change the mailbox contents slightly before running GWCheck, eg. move some folders or messages; this can force a database rewrite to fix any corrupt data.

        If you like, please send the log file (zipped) for us to analyze. You will find it in the archive folder. If you are referring to the Indexer, you will find its log file in the following location in the archive:

        media-XX_indexinfindex.log

        I look forward to your reply.

        Regards,
        Advansys Support

        #9747
        Troy
        Participant

          Thanks for your help

          #9746
          Support 1
          Participant

            You are welcome. I hope my suggestions will help.

            Regards,
            Advansys Support

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