Shared Folders Version 2.0.0.5

[Ebbflow]

Hello,

We cannot archive shared folders unless we choose the “All folders” and the “Include incoming shared folders” which then archives everything. What we really would like to do is JUST be able to archive shared folders without having to do all folders. Is there a way to accomplish this?

Thanks in advance!

Topic

[Support 1]

Thanks for reporting this problem, which we have not seen before.

I suggest you try the workaround described by the steps below:

• On the Folders screen choose All folders which makes the Options group visible.
• In the Options group, choose Include incoming shared folders.
• Click Next > which goes to the next screen.
• Click < Back which returns to the Folders screen.
• Switch to Selected folders and choose the folders you require.

We have confirmed the problem you found applies also to the Trash folder, and to newsgroup and RSS folders, which are also set in the Options group. You can use the same workaround for these folders.

If you are using GroupWise 7.x I recommend you upgrade to the 2.0.0.6 beta which is not yet formally released:
Archive To Go 2.0.0.6 (beta)

I will update the enhancements list for Archive To Go to record this problem.

Please let me know how you go.

Kind regards,
Advansys Support

[Ebbflow]

That worked. Thanks for the work around!

[Support 1]

Great news – thanks for letting me know.

Kind regards,
Advansys Support

[Author]

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