Executing Message Saver in Windows terminal server

[Support 3]

SYMPTOMS

We have few reports that when executing Message Saver in Windows Terminal server, some users may receive the message “A component of the Formative Framework for .NET could not be initiaized…”.

We believe the Message Saver solution may not installed to all users.

RESOLUTION (Option 1)

• Use Add or Remove Programs to uninstall Advansys Formativ Framework for .NET.
• Open a command window and set the directory to the location of advansys-formativ-framework-1.0.msi.
• Enter the following commands:
  change user /install
  advansys-formativ-framework-1.0.msi /q ALLUSERS=1
  advansys-message-saver-pack-2.0.exe /s /allusers
  change user /execute

  This will execute the installers silently, as well as forcing the installation to be available to all users.

• Log into Terminal Server as a different user and try using Message Saver.

RESOLUTION (Option 2)

If the Option 1 do not work then follow steps below:

• Make sure the “Formativ Framework for .NET” installed to the machine, usually “C:Program FilesAdvansysFormativ Framework for .NET”.

  The “Formativ Framework for .NET” included in the Message Saver Pack installer. If its not installed then install the “Formativ Framework for .NET”, which you can download from here: http://www.advansyscorp.com/formativ_support_framework.htm

• Register the MessageSaver.dll component, using command window, as follows:

  C:WINDOWSMicrosoft.NETFrameworkv1.1.4322RegAsm “C:Program FilesAdvansysFormativ Framework for .NETAdvansys.Formativ.Windows.Client.Mailbox.MessageSaver.dll” /codebase

  Use the command RegAsm /? to see a listing of the available options.

Hope this helps. If the problem persists then write a message to Support (support@advansyscorp.com).

Regards,
Advansys Support

[This message was edited by Support 3 on November 10, 2010 at 06:33 PM.]

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