No Solutions displayed after update to Runtime 2.6

[cobusb]

After updating to Formativ Runtime 2.6 no solutions are listed under Quick Config.

Only one solution is installed, Stationary 2.0. Even re-installing the Solution did not help.

When Stationary is executed a message says “The Applet could not be executed – The specified module could not be found.”

Both the Runtime and Stationary are registered according to the Registration Utility.

At the moment it is impossible to use these Formativ Solutions.

Desktop Operating System is Windows 7 and GroupWise 2012 SP1.

Topic

[Support 3]

Sorry for the delay.

Unfortunately we haven’t had any report about this issue, it could be environmental.

Can you reproduce the behaviour on another machine?

Could you please email your Formativ Configuration Information to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard into your email or save as text file and attach to your email.

Regards,

Advansys Support

[Author]

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