I’m trying to run Archive2Go (1.5.0.3) against a GroupWise 7 client. When I click the toolbar button, I get a spash screen and nothing else. I have to end task to stop the process. I get no other error message.
Thanks for trying the language change. Did you restart the machine before trying again with Creator?
It seems the error “The application failed to initialize properly” can occur for a range of reasons. It may help if you review the discussions there for a possible solution, since no other Archive To Go user has reported this as a persistent problem.
In addition, please provide the following information:
The specific error number (eg. cchimera above noted the number “0x0000142”).
Your product and version of Windows: to find out with File Explorer, right-click “My Computer” and select Properties.
The full name of each installed product starting with “Microsoft .NET Framework”, as listed in Add or Remove Programs, in the Windows Control Panel.
The version of Archive To Go. To find out, navigate to the installation folder using File Explorer; this is usually:
C:Program FilesAdvansysArchive To Go
Right-click the file “a2goengine.exe” and select Properties, then go to the Version tab.
Items listed in the Windows Event Log associated with “CSC.exe” or “a2goengine.exe”. View the log immediately after starting Creator and after seeing the error, as follows: in the Windows Control Panel, double-click Administrative Tools, then Event Viewer. In Event Viewer, select Application to display a list of events. Double-click an event to see a detailed description about the event.
