• Creator
    Topic
  • #5153
    lp_irovetz
    Participant

      Hi Advansys team,

      First time i see this bug. Frown

      On a new fresh Windows 2003 Srv, because the old one crashed its dsk Frown
      GroupWise 8.0.3 Build 103395
      Formativ 2.6 (same in 2.5)

      A form with a button name tst and the only script line : Tst.ShowModal
      => Access violation at address 05C54D49, Write of address 05C54D49

      It seem, the bug arrived at the ‘open’ of the form, because all actions before run well

      have you some ideas ?

      Regards
      L.P. Irovetz
      Arcane Informatique

    • Author
      Replies
    • #9888
      Support 3
      Participant

        Hi L.P.,

        Thanks for your post. Unfortunately we haven’t had any report about this issue.

        quote:
        A form with a button name tst and the only script line : Tst.ShowModal

        You should call FormName.ShowModal not the ButtonName.ShowModal. Example: MainForm.ShowModal, where Form name is ‘MainForm’ which can have button name as ‘tst’.

        Are you able to run any existing applet (i.e. Stationery, Filing Assistant, etc)? Can you reproduce the behaviour on another machine?

        If the problem persists, could you please email the Formativ Configuration information and the applet to support (support@advansyscorp.com).

        You can access Formativ Configuration via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard into your email or save as text file and attach to your email.

        Best Regards,

        Advansys Support

        #9889
        lp_irovetz
        Participant

          Ok, i’d made a mistake in my reportong the button name is ‘Annul’ and the script line : Tst.ShowModal

          Any other applet, witch works on another server crash on this machine.

          I’d try the applet on a workstaion, it runs

          For reflexion, this is the scénrio
          – Tst.ShowModal => The form open with the violation access
          – The form stay at the screen
          – Click on the ‘Annul’ button with MrCancel action => New acces violation and the form closed
          – The Msgbox “toto” after the Tst.ShowModal run well

          I’ll send you the config to support@advansyscorp.com

          Strange isn’t it

          L.P. Irovetz

          #9890
          Support 3
          Participant

            Thanks for sending us the configuration information. Considering other applets execute which indicate the issue could be in that particular applet.

            We have sent you an email about steps to get to gather diagnostic information from the applet, which also discussed in post below:

            http://www.advansyscorp.com/forums/topic/9151084651/

            Regards,

            Advansys Support

            #9891
            lp_irovetz
            Participant

              Sorry for my Englih, but i’d wrote

              “Any other applet, witch works on another server crash on this machine.”

              No applets works on this machine, even they work on another one.
              Exactly, applets works on this machine up they open a form (any form) => Access violation

              L.P. Irovetz

              #9892
              Support 2
              Moderator

                Hi L.P.,

                Indeed it is strange that the applets work on another server. Unfortunately these type of access violations are very difficult to isolate, particularly on a Windows 2003 server which we do not officially support. Frown We cannot find any information on hand which could help you isolate the cause.

                Very sorry we cannot be of more assistance in this case.

                Kind Regards,

                Advansys Support

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