“Shared” message notes

[dgd]

I am considering purchasing message notes but had a question.

If I add notes and send the message to another user, are we sharing the same copy of the notes? For example, if they add notes to the message I sent them, can I see the notes they add (without them sending the message back to me), or do we have separate notes once the message with the original note is sent.

Thanks,

David

Topic

[Support 2]

A message note is associated with a specific message and will not be shared. It will be associated with the original user’s account. What is your business requirement?

Regards,

Advansys Support

[dgd]

No specific requirement. Just wanted to be clear how the notes worked between users – ie if they were shared or separate.

Thanks,

David

[Support 2]

Thanks very much for the background.

Regards,

Advansys Support

[Author]

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