/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Indexer Error

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  • July 18, 2011 at 3:00 pm #5100
    Ebbflow
    Participant

      Hello,

      I have a very large archive, around 25GB and when I go to search it says “A text search cannot be found for this archive. Would you like to create one? I click on YES and then it errors out with the log below:

      2011-07-18 14:56:34.328-07:00 Indexer Start
      2011-07-18 14:56:37.593-07:00 [E] General indexer exception:

      System.ArgumentNullException: Value cannot be null.
      Parameter name: path2
      at System.IO.Path.Combine(String path1, String path2)
      at Advansys.Arctic.Indexer.IndexSizeEstimator.x16393c78e0562e3f()
      at Advansys.Arctic.Indexer.IndexSizeEstimator..ctor(String xb366e21af75d35f0, DirectoryInfo x8bd2ea1eff5a0f7f)
      at Advansys.Arctic.Indexer.ArchiveIndexer.x1d33084d33a679dc()
      2011-07-18 14:56:37.593-07:00       Top level items available to be indexed: 0
      2011-07-18 14:56:37.593-07:00       Top level Items actually indexed: 0
      2011-07-18 14:56:37.593-07:00       Indexer End

      Also I cannot find any file in the DAT folder located in the _Index Directory. I gues this archive was copied from the network drive to someone’s desktop and then to another desktop. Not sure why there is no file in the DAT folder. Any ideas? Thanks!

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    • July 18, 2011 at 5:49 pm #9795
      Support 1
      Participant

        Thanks for reporting this problem.

        It sounds like both of the following might be true:

        • The archiving process was canceled (or otherwise stopped prematurely). You can confirm this by checking the summary at the end of the archive log (in the archive folder).
        • You are using Indexer 1.x, which fails with the error “Value cannot be null” if the archiving process was canceled.

        If not, please send the archiving and indexing logs (zipped) to support@advansyscorp.com.

        Otherwise, to resolve this problem you have two options:

        • Recreate the archive, ensuring the process runs to completion.
        • Install Archive To Go 2.0, in which the updated Indexer supports an incomplete archive. You need not copy Indexer (a2goengine.exe) to the archive’s _viewer folder (though it would be a good idea in this case); you can run it directly from the Start menu then select the archive folder.

        I would say the DAT folder is empty because every time Indexer ran previously it would have failed in the same way, therefore not creating any index files.

        I hope this helps. Please let me know how you go.

        Regards,
        Advansys Support

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