/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / A2Go Creator – Error code 80040154

  • Creator
    Topic
  • June 29, 2011 at 4:00 am #5099
    owenra
    Participant

      Hi there,

      I’m currently evaluating Archive To Go for my company as we are planning to migrate away from GroupWise. I have tried to use Archive To Go Creator to export my personal mailbox/archive, but receive an error message at the Account Selection screen after putting in my account password and pressing Next:

      “Retrieving the COM class factory for component with CLSID {99C5B7D2-8CF7-40C1-A8E0-0EE54FF92AB9} failed due to the following error: 80040154”

      My GroupWise client is version 6.5, running on Windows XP SP3. I have tried reinstalling A2Go and also tried another PC without success.

      Screenshot of error:

      Hope you can help,

      Bob

    • Creator
      Topic
    • Author
      Replies
    • June 29, 2011 at 4:54 pm #9794
      Support 1
      Participant

        Thanks for reporting this problem.

        quote:

        “Retrieving the COM class factory for component with CLSID {99C5B7D2-8CF7-40C1-A8E0-0EE54FF92AB9} failed due to the following error: 80040154”

        This error relates to the GroupWise API used by A2G. I suggest you reinstall GroupWise on the affected machine before trying again.

        Please let me know how you go.

        Kind regards,
        Advansys Support

      • Author
        Replies
      Viewing 1 replies (of 1 total)
      • You must be logged in to reply to this topic.