It sounds like you are referring to a GroupWise secondary/native (not default) personal archive that must be identified explicitly by its folder with Archive To Go.
Are you able to use the GroupWise client to view the contents of the required archive? If so it should be possible for Archive To Go to access this archive.
It may be helpful to send screen shots of the error and archive folder contents to support@advansyscorp.com.
Hi..I get the exact same issue when trying to add any archive that I have locally on my machine. Both are valid archives and the path that I selected is the parent folder. I am unable to access the archive in Groupwise as it shows an empty archive yet the file is 1GB in size (i assume the index or msg.db is corrupt). Gwcheck (all options) didnt fix it as it cannot detect that there are individual messages
Since both GroupWise and GWCheck are unable to access the messages in the archives it sounds like they are not valid archives. I know you mentioned using ‘all options’ with GWCheck; please confirm that you have tried the GWCheck Action Analyze/Fix Databases.
Hi..Yes I have done that option as well but the stats from that indicates that it cannot read the messages. Hence I was trying to use your product to try and read any messages.
In that case it seems that the archives have become corrupted. Archive To Go for GroupWise uses the GroupWise API to access GroupWise data, so unfortunately Archive To Go does not have any means to access data that is inaccessible to GroupWise.
I suggest that you contact Novell and/or the discussion forum mentioned above. I hope that you will be able to recover the data.
