/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Archive to go fails

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  • April 13, 2009 at 3:02 pm #5031
    ren590
    Participant

      Running Groupwise 6.5 and trying to run Archive to go. APproc 12,000 messages in archive, about 1 gigabyte.
      Logfile:

      2009-04-13 15:30:26.392-06:00 Product: Advansys Archive To Go, Version: 1.5.0.3, Date: 2008-06-04T12:11:52 – Licensed
      2009-04-13 15:30:26.407-06:00       Operating System: Windows XP, Version: 5.1.2600.0
      2009-04-13 15:30:26.423-06:00       Runtime: Microsoft Framework for .NET, Version: 1.1.4322.2407
      2009-04-13 15:30:26.454-06:00       Client ID: rnorman, IP Address: 140.217.40.83
      2009-04-13 15:30:26.485-06:00       Client: GroupWise, Version: 6.5.6, Date: 2006-02-01T15:57:02
      2009-04-13 15:30:26.517-06:00       Account Access Mode: Local
      2009-04-13 15:30:26.564-06:00       Account Type: User
      2009-04-13 15:30:26.595-06:00       Account: rnorman, Mailbox: Online
      2009-04-13 15:30:26.626-06:00       Command Line: /ipa-140.217.40.2 /ipp-1677
      2009-04-13 15:30:26.642-06:00       Include Main Account: True
      2009-04-13 15:30:26.673-06:00       Include Personal Address Books: False
      2009-04-13 15:30:26.689-06:00       Include Trash Folder: False
      2009-04-13 15:30:26.704-06:00       Include Incoming Shared Folders: False
      2009-04-13 15:30:26.720-06:00       Include Selected Folders: True
      2009-04-13 15:30:26.735-06:00       Include Message Properties: False
      2009-04-13 15:30:26.751-06:00       Include Native Archive(s): True
      2009-04-13 15:30:26.767-06:00       Build Index: True
      2009-04-13 15:30:26.782-06:00       Output Folder: \ibr4gjofp002USERS$RNormanARCExport
      2009-04-13 15:30:26.814-06:00       ______________________________________________________________________
      2009-04-13 15:30:26.814-06:00       Account Name: Bob Norman
      2009-04-13 15:30:26.829-06:00       GroupWise Archive: False
      2009-04-13 15:30:40.876-06:00       Folder: Bob NormanMailbox, Messages found: 12, Messages archived: 12
      2009-04-13 15:31:08.315-06:00       [Warning] Cannot save attachment: IMG_1264A.JPG
      Method “Save”: Could not save attachment to a file
      Message ID: 49950D7A.ibr4dm10.4gjpo.100.16E6572.1.1A470.1
      Subject: RE: radial gate repair
      Date: 2/13/2009 6:04:42 AM
      [Warning] Cannot save attachment: IMG_0771.JPG
      Method “Save”: Could not save attachment to a file
      Message ID: 49950D7A.ibr4dm10.4gjpo.100.16E6572.1.1A470.1
      Subject: RE: radial gate repair
      Date: 2/13/2009 6:04:42 AM

      2009-04-13 15:31:49.347-06:00 Folder: Bob NormanSent Items, Messages found: 191, Messages archived: 191
      2009-04-13 15:31:49.488-06:00       ______________________________________________________________________
      2009-04-13 15:31:49.488-06:00       Account Name: Bob Norman
      2009-04-13 15:31:49.503-06:00       GroupWise Archive: True, U:ARCMail
      2009-04-13 15:31:54.941-06:00 [E] Could not retrieve message after 10 attempts (5.0 sec): index = 0, ID = 5AD.ibr4dm10.4gjpo.100.10.0.5AD.1:

      System.Runtime.InteropServices.COMException (0x80020009): An invalid argument was passed in the function call.
      at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
      at Advansys.Formativ.Windows.ObjectAPI.DIGWAccount.GetMessage(String MessageID)
      at Advansys.Arctic.MessagesIterator.xbc13914359462815()
      2009-04-13 15:31:55.269-06:00       Folder: Bob NormanTemp, Messages found: 5, Messages archived: 4
      2009-04-13 15:32:31.395-06:00       Folder: Bob NormanSent Items, Messages found: 168, Messages archived: 168
      2009-04-13 15:32:43.661-06:00       Folder: Bob NormanMailbox, Messages found: 33, Messages archived: 33
      2009-04-13 15:32:43.739-06:00 [E] Unable to reflect over method “Item”:

      System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. —> System.Runtime.InteropServices.COMException (0x80020009): An invalid argument was passed in the function call.
      — End of inner exception stack trace —
      at System.RuntimeType.InvokeDispMethod(String name, BindingFlags invokeAttr, Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, String[] namedParameters)
      at System.RuntimeType.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParameters)
      at xe01358da1a7cb0fa.x4f335cf3a0e0059c.x22da22f929edc71b(Type x43163d22e8cd5a71, Object x6ed4ed9ed59eb694, String x1306445c04667cc7, Object[] xce8d8c7e3c2c2426, Object xc6e85c82d0d89508, Object& xde5a5bc74acf4615)
      2009-04-13 15:32:43.739-06:00 [W] Cannot access folder “RIP Budget”.
      Any messages in this folder will not be included in the archive
      2009-04-13 15:32:44.426-06:00 [E] Creator General Exception:

      System.NullReferenceException: Object reference not set to an instance of an object.
      at Advansys.Arctic.FolderInfo..ctor(String xeaf1b27180c0557b, String xc15bd84e01929885, String xe125219852864557, FolderTypeConstants x43163d22e8cd5a71, Folder x8b5b49efcd08ae0a)
      at xe01358da1a7cb0fa.x8c887c0d883b5d9f.xa00f9cbf39adb381(Account x9f10b67444c4366c, XmlNode xe194d419c047adc5, String xd8e628e45cc6ecb2)
      at xe01358da1a7cb0fa.x8c887c0d883b5d9f.xe54171db2ab552db(Account x9f10b67444c4366c, XmlNode xe194d419c047adc5, String xd8e628e45cc6ecb2)
      at xe01358da1a7cb0fa.x8c887c0d883b5d9f.x7e9b2f78c388b3d7(Account x9f10b67444c4366c, String xd8e628e45cc6ecb2, XmlNode x2e8167a436b8cb77)
      at xe01358da1a7cb0fa.x8c887c0d883b5d9f.xca3550d358d1ee56(Account x9f10b67444c4366c, XmlNode x2e8167a436b8cb77)
      at xe01358da1a7cb0fa.x8c887c0d883b5d9f.x18dfca7c5fd2402f()
      2009-04-13 15:37:28.543-06:00       ______________________________________________________________________
      2009-04-13 15:37:28.543-06:00       Messages Found: 409
      2009-04-13 15:37:28.559-06:00       Messages Exported: 408
      2009-04-13 15:37:28.590-06:00       Contacts Found: 0
      2009-04-13 15:37:28.606-06:00       Contacts Exported: 0
      2009-04-13 15:37:28.621-06:00
      2009-04-13 15:37:28.621-06:00       Archive Failure Summary:
      2009-04-13 15:37:28.621-06:00       Archive: U:ARCMail, Folder: “Temp”, Messages found: 5, Messages archived: 4
      2009-04-13 15:37:28.621-06:00
      2009-04-13 15:37:28.637-06:00       409 message(s) were archive candidates, but only 408 were archived.
      2009-04-13 15:37:28.637-06:00       Please check the log for details of messages that could not be archived.
      2009-04-13 15:37:28.637-06:00
      2009-04-13 15:37:28.637-06:00 [W] 1 folder(s) could not be accessed.
      2009-04-13 15:37:28.637-06:00
      2009-04-13 15:37:28.652-06:00 [W] 1 message(s) contain at least one attachment which could not be saved.
      2009-04-13 15:37:28.652-06:00       Completion: Failed

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    • April 13, 2009 at 5:36 pm #9620
      Support 1
      Participant

        Thanks for reporting this problem.

        We recommend upgrading to the latest point release for any major GroupWise release; in your case this will be version 6.5.7.

        Was a thorough GWCheck performed on the GroupWise personal archive prior to using Archive To Go? If not, please do so before trying again.

        Finally, how many items are in the folder ‘RIP Budget’?

        I look forward to your reply.

        Regards,
        Advansys Support

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