A fix was made on Friday December 23 2005 for both problems and a new version of the software uploaded to our Web site. It has not yet been documented on our Web site because we wanted to wait to hear from the customer who originally reported the problem. The good news is that the access violation fix (Archive To Go Viewer) has been verified as successful.
There were two issues:
1) For some CD media and recording software it appears that the default capacity specified in A2G Creator was too high. This has been lowered to a more conservative level of 600MB. If you know your CDs can accommodate a higher capacity, use the Custom setting.
2) There was a bug in the Archive To Go Viewer, a2goview.exe, where an error occurs when the sent items folder of an archive is selected and the items in the folder are unavailable (i.e. on another CD volume).
You can access the updated Archive To Go installer from the download location information previously supplied when you purchased the software. The trial version has also been updated and is available from our Web site, http://www.archive2go.com.
If you have existing archives, for a limited time you can also download the latest viewer from:
http://www.advansyscorp.com/beta/a2goview.zip
To update the existing archives, extract the viewer into all copies of the _viewer subdirectories in your archive. If the archives have already been burnt to CD you will have to copy them to disk, replace the existing viewer, then burn a new set of CD’s.
Our Web site will be updated next week when our office reopens after the holidays.
I hope this helps. Please let us know if you have any further problems.
Happy New Year!
Regards
Advansys Support
