/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Message server produce “Type mismatch” error

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  • March 20, 2006 at 10:32 pm #4716
    mmo@lincofood.com
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      When clicking the Message Server icon I get an error message saying “Type mismatch”.
      I have uninstalled the program, deleted the Message Server library and delete the registry entries and then reinstalled the Message Server but whitout any success..?

      Anyone… I am using Message Server ver. 1.3.2 and GroupWise ver.7.0 03-02-2006.

      Regards

      Michael Morgen

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    • March 20, 2006 at 11:25 pm #8853
      Support 1
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        Dear Michael,

        Thank you for your enquiry.

        I think you may be referring to the Message Saver solution in the Message Saver Pack.

        Have you installed Microsoft Internet Explorer 5.5 or later? MSXML (included in IE 5.5) is required by Message Saver. In addition, the Windows Script Host is required by Message Saver. Please check the list of requirements in the Readme installed with the Pack.

        If your system has all the required software installed and you still get this error, please send your Formativ configuration to support@advansyscorp.com . You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your reply email (or save it to a plain-text file and include it as an attachment).

        I hope this helps you.

        Regards,
        Advansys Support

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