Hello. I’ve looked through the forums for an answer to this. While I have seen some, none are working for me.

This is happening on several PCs. All Windows 2000 with SP4.
When the software is installed and GroupWise is started, you receive “An incomplete installation has been detected. Please reinstall the product and try again.” That message is displayed 4 times, then you receive “No a valid manifest file”.

I have tried uninstalling the formativ runtime and multiple signature software and reinstalling. I then removed both of the above, and GW65 (and removed the “Advansys Corporation” registry settings from the local user and local machine). Reinstalled GW65, the formativ runtime, and multiple signatures… but continue to receive these errros.

When you check the Registration Utility, you receive the errors as well. Once the registration utility loads, it states that both programs (runtime 2.0.1 and multiple signatures) have expired. Any attempt to load the license file results in “An incomplete installation has been detected. Please reinstall the product and try again.”

This is running on 3 PCs without any issues… but I get these errors on another 4 systems that I’m trying. I’m at my wits end.

Any suggestions would be greatly appreciated.

Thanks!