/ Forums / Advansys Formativ / Formativ Runtime / Formative Runtime will not register on Vista and GW7

  • Creator
    Topic
  • #3809
    talwar
    Participant

      Hi

      I have just recently upgraded to Vista and had no problems installing and using the Runtime 2 and Personalised Emailer within the trial period. When I tried to register the licence which I received last year, it gives me the error message
      “Sorry – the registration process failed. Please ensure you enter the registration code exactly as supplied and try again.”

      But when I try this on a WindowXP computer, have no problems.. Any ideas/suggestions from the wise ones…

      Thanks in advance

    • Author
      Replies
    • #6285
      Support 1
      Participant

        My apologies for the delay.

        This enquiry has been replied to by direct email.

        Regards,
        Advansys Support

      Viewing 1 replies (of 1 total)
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