/ Forums / Advansys Formativ / Formativ Runtime / Installation on Citrix Metaframe

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  • July 23, 2004 at 7:47 am #3693
    rstarr
    Participant

      I guess I need to be contacted “offline” because I see no instructions for installing Formativ 1.6 on GroupWise 6 on Citrix Metaframe XP in any posts or in the documentation.

      I installed as domain administrator in install mode with full rights to the c:winnt folder. It runs fine from the desktop but all users, including domain administrator, get the “An incomple installation has been detected. Please reinstall the product and try again” error when launching GroupWise from the Citrix application window.

      Further, all users do not show Formativ as being registered.

      Thanks for whatever help you can offer.

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    • August 1, 2004 at 10:47 pm #5846
      Support 2
      Moderator

        Sorry about the delay. The engineer who would normally address Citrix installation issues is currently on Jury Duty and will be back next week.

        In the mean time, we will write to you directly about this issue. From the information you have provided it is likely we already know what you require to resolve the problem.

        Regards,

        Advansys Support

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