/ Forums / Advansys Formativ / Formativ Creator / Cannot start in administrator mode

  • Creator
    Topic
  • March 3, 2005 at 7:12 am #3574
    Shimonek
    Participant

      I am trying to test Formativ Studio Version 2.0 but cannot seem get into administrator mode. I have create the FormativAdministrator role and added myselft to it. I can see myself in the See Also screen. I have created configuration and library objects and associated them as well but no luck. My configuration follows.

      I also have a sales question: We have purchased Creator to use for testing purposes. If we get approval to use this product firm wide I will need to upgrade to Studio. Will we be able to pay the difference to upgrade to another product?

      Advansys Formativ Studio – Version 2.0
      Build 2.0.0.17
      Registered: NO (Days Remaining – 29)
      TLS Remaining: 1024
      Caching Protocol: NDAP
      Config “CN=Formativ Apps Configuration.OU=ADM.OU=MO.O=US” located in USER “CN=MSHIMONEK.OU=ADM.OU=MO.O=US”

      Operating System:

      Windows XP

      Internet Explorer

      6.00.2800.1400

      Cache File System:

      NTFS

      Current User Configuration:

      Location of Files

      User Solutions: C:Documents and SettingsMarkMy DocumentsAdvansysFormativApplets – (System)
      User Data: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Data – (System)
      User Cache: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Cache – (System)
      User Images: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Images – (System)
      User Config: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Config – (System)
      User Encoded: C:Documents and SettingsMarkMy DocumentsAdvansysFormativEncoded Output – (System)
      User Flexalock: C:Documents and SettingsMarkMy DocumentsAdvansysFormativFlexalock Output – (System)
      User Backup: C:Documents and SettingsMarkMy DocumentsAdvansysFormativLibrary Backup – (System)
      Common Solutions: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Applets – (System)
      Common Data: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Data – (System)
      Common Help: C:Program FilesAdvansysFormativHelp – (System)
      Common Manifests: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0System – (System)

      Client Options

      Portal Folder Enabled: True
      Portal Folder Deleted: False
      Portal Folder Name: Formativ Portals
      Display Exceptions: True
      Redirect Associations: True
      Main Menu Caption: A&pplets
      Mode: 255
      Formativ is enabled
      Applet creation is allowed
      Client integrations are enabled
      Formativ menu is enabled
      Favorites menu is enabled
      Applet recording is allowed
      Enable intelligent Applet caching
      Update Applet cache on client startup
      Debug Mode: False
      Exception Dialog: True
      Include Groups: True
      Max Traversal: 10
      Word Limit?: False
      Limit Count: 2

      Protocols

      Order: 2
      Override: 0

      LDAP Settings

      LDAP Server:
      Server Port: 389
      Username:
      Certificate:
      Requires Logon: True
      Automatic Login: False
      Anonymous Login: False
      Save Password: True
      Default Port: 389
      Default Port SSL: 636
      Use SSL: False

      Solution Packs

      None.

      Library Integration Exceptions:

      None

      Formativ File Version Information:

      Advansys Formativ (VBSSAFE.EXE) 2.0 2.0.0.17 20/01/2005 03:53:04 pm
      Advansys Formativ Tray Interface (FORMATIV.EXE) 2.0 2.0.0.17 20/01/2005 03:53:02 pm
      Advansys Formativ Registration Utility (FRMRMG10.EXE) 2.0 2.0.0.17 20/01/2005 03:53:00 pm
      Advansys Formativ Quick Config (QUICKCONFIG.EXE) 2.0 2.0.0.17 20/01/2005 03:52:58 pm
      Advansys Formativ Studio (FORMATIV.DLL) 2.0 2.0.0.17 20/01/2005 03:52:32 pm
      Advansys Formativ Control Panel Applet (FORMATIV.CPL) 2.0 2.0.0.17 20/01/2005 03:53:06 pm
      Advansys Formativ Applet Generator (SCRIPTGEN.DLL) 1.6 1.6.0.0 01/07/2003 06:22:32 pm
      Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18/07/2003 02:29:58 pm
      Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0 2.0.0.17 20/01/2005 12:09:36 pm
      Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.6 1.6.0.0 24/06/2003 11:40:50 am
      Advansys Formativ Interface Loader (UILOAD.DLL) 2.0 2.0.0.17 20/01/2005 03:53:02 pm
      Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 12:53:26 pm
      Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 12:53:08 pm
      Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 12:52:56 pm
      Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 12:52:38 pm

      LDAP File Version Information:

      Novell LDAP SDK Library (LDAPSDK.DLL) 2.9.0 2.9.0 27/01/2003 11:08:08 pm
      Novell LDAP SDK Extension APIs (LDAPX.DLL) 2.9.0 2.9.0 27/01/2003 11:10:04 pm
      Novell LDAP SDK SSL Library (LDAPSSL.DLL) 2.9.0 2.9.0 27/01/2003 11:09:24 pm

      GroupWise File Version Information:

      Novell GroupWise Client (GRPWISE.EXE) 6.5.4 6.5.4 08/02/2005 05:27:38 pm
      Novell GroupWise C3PO Manager (GWDT31.DLL) 6.5.4 6.5.4 08/02/2005 05:00:56 pm
      Novell GroupWise Address Book (ADDRBOOK.EXE) 6.5.4 6.5.4 08/02/2005 05:09:38 pm
      Novell GroupWise Address Book (GWABU1.DLL) 6.5.4 6.5.4 08/02/2005 05:09:06 pm
      Novell GroupWiseObject Library (GWCMA1.DLL) 6.5.4 6.5.4 08/02/2005 04:56:42 pm
      Novell GroupWise Import Module (GWIMPEXE.EXE) 6.5.4 6.5.4 08/02/2005 05:31:14 pm
      Novell GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 6.5.4 6.5.4 08/02/2005 05:36:36 pm
      GroupWise Attachments ActiveX Control (GWATT1.OCX) 6.5.4 6.5.4 08/02/2005 05:06:26 pm
      Novell GroupWise Notify (NOTIFY.EXE) 6.5.4 6.5.4 08/02/2005 05:32:38 pm
      Novell GroupWise Admin API (GWCMB1.DLL) 6.5.4 6.5.4 08/02/2005 05:00:22 pm

      GroupWise Interface Language:

      Language: US

      GroupWise Address Books:

      AB Modal From Toolbar: No
      Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
      Delimiter Characters: ,;
      Display Name Format: L, F
      Name Search Mode: No

      Third Party Handlers

      DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
      Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0 2.0.0.17 20/01/2005 12:09:36 pm
      DLL2 C:PROGRA~1AdvansysFormativScriptRecorder.dll
      Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18/07/2003 02:29:58 pm

      GroupWise C3PO Entries:

      GW.CLIENT
      Advansys.formativ
      Events
      OnReady
      OnShutDown
      Objects
      CommandFactory
      EventMonitor
      GW.CLIENT.WINDOW.ATTACHMENTCONTROL
      Advansys.formativ
      Objects
      IconFactory
      GW.CLIENT.WINDOW.ATTACHMENTCONTROL.EDITABLEFILE
      Advansys.formativ
      Objects
      IconFactory
      GW.CLIENT.WINDOW.ATTACHMENTCONTROL.STATICFILE
      Advansys.formativ
      Objects
      IconFactory
      GW.CLIENT.WINDOW.ATTACHVIEWER
      Advansys.formativ
      Objects
      CommandFactory
      GW.CLIENT.WINDOW.BROWSER
      Advansys.formativ
      Objects
      IconFactory
      GW.CLIENT.WINDOW.CALENDAR
      Advansys.formativ
      Objects
      CommandFactory
      GW.CLIENT.WINDOW.FINDRESULTS
      Advansys.formativ
      Objects
      CommandFactory
      GW.MESSAGE
      Advansys.formativ
      Events
      OnDelivery
      Objects
      EventMonitor
      GW.MESSAGE.APPOINTMENT
      Advansys.formativ
      Objects
      CommandFactory
      GW.MESSAGE.DISCUSSION
      Advansys.formativ
      Objects
      CommandFactory
      GW.MESSAGE.MAIL
      Advansys.formativ
      Objects
      CommandFactory
      GW.MESSAGE.NOTE
      Advansys.formativ
      Objects
      CommandFactory
      GW.MESSAGE.PHONE
      Advansys.formativ
      Objects
      IconFactory
      GW.MESSAGE.TASK
      Advansys.formativ
      Objects
      CommandFactory

      Trialware Applets:

      Available Applets:

      C:Documents and SettingsMarkMy DocumentsAdvansysFormativAppletsAdd Signature.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes

    • Creator
      Topic
    • Author
      Replies
    • March 3, 2005 at 3:05 pm #5490
      Support 1a
      Participant

        Thank you for your message. I would suggest you check the following:

        1) Ensure name of the ‘FormativAdministrator’ role is spelt correctly. The process won’t work if the role name differs in any way from that shown above.

        2) Ensure you have added your own User object to the ‘Security Equal To Me’ list of the FormativAdministrator object.

        3) Ensure you added your user object to the list of library administrators as shown on the Library Administrators property page of the Applet Library object.

        4) In the Formativ Applet Library object, ensure you have configured the property page ‘Trustees of this Object’ to include the FormativAdministrator Organizational Role object as a trustee of the library. Assign the following rights to the library object: [Entry Rights] Browse, Create, Rename, Delete, Inheritable; and [All Attributes Rights] Compare, Read, Write, Inheritable.

        5) In your Formativ Configuration Object, ensure you have added the Applet library to the Applet library list.

        6) Check the topic entitled ‘Step 5 – Assign eDirectory Rights’ in the Studio Users Guide to ensure you have assigned the appropriate rights to all the objects.

        I hope this helps. Please let me know if you still encounter problems after working through this checklist.

        Regards,

        Advansys Support

        March 4, 2005 at 7:37 am #5492
        Shimonek
        Participant

          I have double checked everything in your list. Still whenever I start Studio it shows User Mode and no libraries.

          BTW, I have admin rights to the entire tree so I am sure that its not a rights issue on my end.

          March 4, 2005 at 1:26 pm #5489
          Shimonek
          Participant

            I ran a packet trace as GroupWise was starting up. I can’t see where it tries to read the role object. I can send it to you if you want.

            March 6, 2005 at 3:06 pm #5491
            Support 1a
            Participant

              The packet trace won’t be necessary at this time. The next step is probably getting you to run a version of Studio which outputs trace information. I’ll prepare that today. Could you please send an email to support@advansyscorp.com with your details.

              In the meantime, could you please make one final check for me. In ConsoleOne, open your user object (CN=MSHIMONEK.OU=ADM.OU=MO.O=US) and select the ‘See Also’ page. Can you confirm you see an entry referencing the ‘FormativAdministrator’ object, and that the name of that object is indeed ‘FormativAdministrator’ (including case).

              Thank you.

              Advansys Support

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