/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / cannot load file

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  • December 13, 2018 at 8:02 am #10395
    daniel.berke@hertzherson.com
    Participant

      What can I do about this:

      Cannot load file:
      file://…/media-01/_metadata/00000002.xml

      [0xC00CE51F] line 7540, position 112, Invalid Unicode character.

      This is first time I have ever been unable to open an archive. There are numerous invalid Unicode characters. Is there an easy way to clean up the index?

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    • December 13, 2018 at 8:12 am #10396
      daniel.berke@hertzherson.com
      Participant

        Found the message cleaner, and now the archive works fine

        December 13, 2018 at 10:07 am #10397
        Support 2
        Moderator

          Hi Daniel,

          Thanks for the update. For future reference, creating or updating a search index for the archive with Archive To Go 4.0 Indexer will also invoke the message cleaner during the indexing process.

          Kind Regards,

          Advansys Support

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